Care Manager

Ann's; Ballymena; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a family-run company with over 25 years of experience in quality care services. As a Care Manager, you will lead a dedicated team, ensuring high-quality care for clients in a defined area. This role offers the chance to make a real difference in people's lives while being part of a growing healthcare provider. Your responsibilities will include mentoring staff, managing care packages, and maintaining client satisfaction. If you are passionate about healthcare and have the determination to build a top-notch service, this opportunity is perfect for you.

Qualifications

• Minimum of 3 years leading a team of care staff.
• Proven planning and organisational skills are essential.

Responsibilities

• Monitor and mentor new staff while managing care packages.
• Handle complaints and ensure client satisfaction.

Skills

Communication Skills

Problem Solving

Decision Making

Planning and Organisational Skills

Mentoring

Tools

Management Information System

Job description

Ann's Ballymena, Northern Ireland, United Kingdom

Care Manager

Ann's Ballymena, Northern Ireland, United Kingdom

1 day ago Be among the first 25 applicants

Ann’s Home Care are a family run company with over 25 years experience in the provision of quality care services in Northern Ireland.

We are looking for an enthusiastic, self-motivated care manager to join our growing team and facilitate the expansion of the company and its services. If you are excited about the prospect of making a real difference to peoples lives and being part of a new, up-and-coming healthcare company, then this is your chance.

Position Summary:

The successful candidate will be responsible for the provision and management of care packages across a defined geographical area. The Role will be based in our Cullybackey Office in the Ballymena area.

However they will be required to attend Head Office in Portadown for the initial settling period and may be requested to work in Head Office as and when required.

The candidate should have the passion, vision, dedication, and determination to continue building a high quality service that places our clients at the heart of everything we do.

Responsibilities

• Monitoring and mentoring of new staff
• Referral Management
• Complaint Management
• Monitoring of client satisfaction
• Rota allocation and management of guaranteed hour contracts
• Accurate documentation and reporting of complaints/incidents
• Updating of Management information system
• Highly motivated manager with a minimum of 3 years leading a team of care staff
• Be proactive with excellent communication, negotiation, problem solving and decision-making skills
• Proven planning and organisational skills
• Flexibility to assist outside of office hours (evenings/weekends on rota basis)

We reserve the right to enhance the criteria at shortlisting stage.

Ann’s Home Care are an Equal Opportunities Employer.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Management and Health Care Provider

Industries

Public Health