Care Hub Administrator & Patient Services Lead

The Confederation, Hillingdon CIC; Ruislip; On-site; GBP 24,000 - 30,000; Full time

Job summary

The Confederation, Hillingdon CIC is seeking an organised administrator to support its services from on-site offices in London. The role involves reception duties, handling referrals, and assisting managers with information gathering, including KPI data, using EMIS to enter records and book clinics.

You will manage general admin tasks, support patient flows, and act as a friendly ambassador for the Confederation.

Qualifications

• Experience in healthcare administration or receptionist work.
• Strong communication and organisational abilities, with a customer-facing focus.
• Proficiency with EMIS and appointment systems.

Responsibilities

• Provide administration support for a range of Confederation services.
• Work as receptionist to meet and greet all patients arriving on site.
• Undertaking administrative duties such as photocopying, faxing and mail-out distributions.
• Book and maintain the patient appointment system (EMIS).

Skills

Reception skills

Admin support

Front desk communication

Tools

EMIS

Job description

The Confederation, Hillingdon CIC is seeking an organised administrator to support its services from on-site offices in London. The role involves reception duties, handling referrals, and assisting managers with information gathering, including KPI data, using EMIS to enter records and book clinics.

You will manage general admin tasks, support patient flows, and act as a friendly ambassador for the Confederation.