Care Home Receptionist - Warm, Customer-Focused

Welford Healthcare Ltd; Dorchester; On-site; GBP 1,444,516 - 2,057,342; Part time

Benefits offered by this job

Comprehensive induction programme

Ongoing training and development

Workplace pension

Free on-site parking

Job summary

Welford Healthcare Ltd in Dorchester is seeking a Receptionist for Somerleigh Court Care Home, responsible for providing a warm and professional service to visitors and callers. The ideal candidate must possess strong communication skills and a friendly demeanor, demonstrating a passion for customer service.

Key responsibilities include ensuring a welcoming environment, supporting the Home Manager, and maintaining professional interactions. Benefits include comprehensive training, pension, and free on-site parking.

Qualifications

• Warm, friendly, sensitive, and approachable nature is essential.
• Ability to maintain professional composure at all times.
• Experience in admin/reception capacity is required.

Responsibilities

• Provide a professional meet & greet service to all visitors and callers.
• Maintain a welcoming reception area and surroundings.
• Collect and report customer feedback to the Home Manager.

Skills

Strong written and verbal communication skills

Excellent listening skills

Computer literate

Education

Educated to GCSE level or higher

Tools

Excel

Word

Job description

Welford Healthcare Ltd in Dorchester is seeking a Receptionist for Somerleigh Court Care Home, responsible for providing a warm and professional service to visitors and callers. The ideal candidate must possess strong communication skills and a friendly demeanor, demonstrating a passion for customer service.

Key responsibilities include ensuring a welcoming environment, supporting the Home Manager, and maintaining professional interactions. Benefits include comprehensive training, pension, and free on-site parking.