Care Home Receptionist — Flexible Hours & 28 Days Holiday

MHA; Ovingdean; Sur place; GBP 15 000 - 22 000; Temps partiel

Avantages offerts par ce poste

28 days holiday and buy/sell annual-le

Pension and life assurance

Free DBS checks and uniforms

Counselling and hardship fund

Flexible annual-leave options

Blue Light Card discounts

Induction and training opportunities

Long service awards

Résumé du poste

The Willows care home in Mobberley is seeking a friendly Receptionist (Relief) to help with front-of-house duties and admin support for the Home Manager. You will greet residents, visitors and professionals, manage calls, and help ensure a smooth daily operation. Flexible hours and a focus on wellbeing are key.

Ideal applicants will have reception experience, strong communication skills, and a calm, professional manner with a passion for supporting older people in a welcoming environment.

Qualifications

• Experience of telephone/reception or customer-facing roles.
• Experience using Microsoft Office or similar IT systems.
• Strong verbal and written communication skills.
• Good organisational skills and attention to detail.
• Ability to multitask and stay calm under pressure.
• Professional, friendly manner and smart presentation.
• Team-oriented with ability to use own initiative.
• Interest in supporting older people and MHA values.

Responsabilités

• Welcome visitors and check identity; direct them as needed.
• Answer and manage incoming phone calls professionally.
• Provide admin support to Home Manager and Administrator.
• Operate office equipment and maintain security.
• Support the home’s reputation through customer service.
• Attend meetings and mandatory training.
• Work in line with MHA policies (safeguarding, health & safety).

Connaissances

Telephone/reception experience

Microsoft Office experience

Verbal and written communication

Organisational skills

Multitasking under pressure

Professional manner

Team-focused

Support for older people

Outils

Microsoft Office

Description du poste

The Willows care home in Mobberley is seeking a friendly Receptionist (Relief) to help with front-of-house duties and admin support for the Home Manager. You will greet residents, visitors and professionals, manage calls, and help ensure a smooth daily operation. Flexible hours and a focus on wellbeing are key.

Ideal applicants will have reception experience, strong communication skills, and a calm, professional manner with a passion for supporting older people in a welcoming environment.