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An established industry player is seeking a Care Home Manager to lead daily operations and ensure high-quality care in a supportive environment. This role involves overseeing a dedicated team, managing budgets, and maintaining compliance with regulatory standards. The ideal candidate will have a strong background in care management, excellent communication skills, and a passion for delivering person-centred care. Join a caring team that prioritizes both resident satisfaction and staff development, providing you with opportunities to grow your skills and make a meaningful impact in the lives of others.
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As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC), and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.
You will be supported by a dedicated team, including a Nursing Deputy Manager, a Hospitality person to assist with the management of hospitality services, and an Administrator. This team will collaborate with you to ensure smooth operations and exceptional care for our residents.
Reports to: Operations Manager
Key duties and responsibilities
• Provide leadership and direction to the home’s staff team, promoting a culture of kindness, compassion and empathy.
• Recruit, train, motivate, and retain a team of skilled care professionals who are committed to delivering person-centred care.
• Ensure that the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
• Manage the home’s budget, ensuring that financial targets are met and costs are effectively managed.
• Develop and implement a well-thought-out marketing plan to maintain full occupancy and promote the home’s services to potential residents, families, and stakeholders.
• Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
• Have oversight of all records to ensure that the home’s administrative tasks are completed in a timely and efficient manner.
• Continuously monitor and evaluate the home’s performance, identifying areas for improvement and implementing changes as necessary.
• Manage and mitigate risks effectively, ensuring that the home is a safe and secure environment for residents and staff.
Skills and attributes
Education and qualification
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.