Care Home Business Administrator

Mariposa & Papillon Care; Low Westwood; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Private health care

Training programmes and qualifications

Annual pay reviews

Refer a Friend bonus

Job summary

Mariposa & Papillon Care is seeking a Business Administrator at Derwent care home to support HR, payroll, finance and care operations. You’ll manage reception tasks, maintain records, and assist with regulatory compliance in a fast-paced team.

The role requires administrative experience; Level 3 Business Administration is beneficial, and clear communication in English is essential for resident and staff interactions. A friendly, reliable approach will help you thrive here.

Qualifications

• Must have administrative experience in a care/home environment.
• Level 3 Business Administration qualification would be beneficial, but not essential.

Responsibilities

• Manage reception and administrative tasks relating to HR, payroll, finance and care.
• Input and report using IT systems; maintain records and archives to high standards.
• Ensure smooth front-desk operations and respond to residents, families and visitors.

Skills

Administrative experience

Education

Level 3 Business Administration qualification

Job description

Hourly rate: £14.51 per hour

Location: Derwent care home

Shift: Days

Contract: Full-time permanent

Postcode: NE17 7PL

Experience Required: Administrative experience

Required Qualifications: Level 3 Business Administration qualification would be beneficial, but not essential.

Come and join our amazing team! As a Business Administrator at Derwent care home, you’ll have passion and dedication when it comes to supporting others. You will have the required knowledge and experience, along with right values and behaviours to work in our care service.

You’ll also enjoy lots of other great employee benefits when you join us...see below for more details.

About The Role

Business Administrators are ambassadors for the home and the company, and are a vitally important part of the team. It will be your responsibility to manage reception and administrative tasks relating to HR, payroll, finance and care.

You’ll love working in a fast-paced and busy environment, and thrive on challenges. You will be committed to working as part of a team (and our teams really are second to none). You’ll be confident and competent when it comes to inputting and reporting from various IT systems, and you’ll ensure record keeping and archives are maintained to the high standards we expect, in line with regulatory compliance.

You’ll be a clear and effective communicator, with excellent written and verbal skills, and you’ll remain calm and considerate at all times. Your role will also include showing visitors around the home, dealing with telephone calls promptly and responding to enquiries from residents, families and visitors.

Ideally, you’ll have a Level 3 Business Administration qualification or commitment to working towards it, as well as experience of the care sector. If you don’t think you tick every box though, don’t worry. Our main priority for this job role is to find someone with the right values, behaviours and attitudes to match our own.

Other great benefits include:

• Recognition of service payments, receiving a total of £500 in your first year.
• £1,000 ‘Refer a Friend’ unlimited payments (that’s potentially £1,000 every time you link us up with another great new person to join the team!)
• Training programmes and qualifications, funded by us, to make sure you feel confident in your role and can develop.
• Annual pay reviews recognising your contribution to making our homes a great place to live and work.
• An organisation with an impressive internal promotion record, investing in your future and creating opportunities for people. We have many departments/teams, so you can learn from working in lots of different areas of the business.
• Private health care options helping reduce the cost of essential bills, such as dental and optical treatment.

Our recruitment process

If you’re offered a role with us, it will be conditional on some standard checks, like references and a Disclosure and Barring Service (DBS) check. We also need you to have good English and numeracy skills, plus a passion for caring and helping our residents to thrive.

We want every candidate to feel supported and able to perform at their best during the recruitment process. If you need any assistance or would like to request a reasonable adjustment at any stage, just drop us an email at [e-mail] - we’ll be happy to help.

At Mariposa Care, we’re committed to building a fair and inclusive workplace. We welcome applications from everyone, no matter your age, gender, gender identity or expression, religion, belief, disability, ethnicity, or sexual orientation.

Job titles can vary - this role is also known as admin officer, office administrator, administrative officer, administrative receptionist, social care.