Care Home Administrator - Kindness-Driven Growth & Ops

Highgate Care; Stoke-on-Trent; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Friendly workplace

Training and progression

Meaningful impact

Close-knit team

Job summary

Highgate Care is seeking an Administrator at Springfield Manor in Stoke. The role involves managing financial records, payroll support, reception duties, and admin tasks across a small care home setting. You will interact with residents, families, and staff, ensuring smooth daily operations with warmth and professionalism.

The position is permanent and full-time (37.5 hours per week) with occasional evenings and weekends. Not sponsorship available.

Qualifications

• Warm, friendly and calm front-line presence.
• Strong communication and interpersonal skills.
• Good IT skills and ability to work with systems.
• Organised with good planning abilities.
• Creative and energetic approach to tasks.
• Willing to work some evenings and weekends.
• Prior admin experience preferred.

Responsibilities

• Maintain accurate financial records for the Home using manual and computer systems.
• Prepare and issue Management Reports within set timescales.
• Process receipts for Residents; maintain records and liaise with Sales Ledger.
• Ensure payroll continuity and calculate wages weekly with attendance records.
• Provide admin/secretarial support to the Home Manager (typing, filing, correspondence).
• Answer calls, greet visitors, and manage reception duties professionally.
• Order and maintain stationery and uniform records; support meetings and admin tasks.

Skills

Warm & friendly

Strong communication

IT literacy

Organised

Creative

Flexible schedule

Admin experience

Tools

Office software

Job description

Highgate Care is seeking an Administrator at Springfield Manor in Stoke. The role involves managing financial records, payroll support, reception duties, and admin tasks across a small care home setting. You will interact with residents, families, and staff, ensuring smooth daily operations with warmth and professionalism.

The position is permanent and full-time (37.5 hours per week) with occasional evenings and weekends. Not sponsorship available.