Domestic/Laundry Assistant

Highgate Care; Stoke-on-Trent; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Friendly workplace

Training and career progression

Meaningful impact

Job summary

Highgate Care is seeking a Domestic/Laundry Assistant at Springfield Manor, Stoke on Trent. You will help maintain high cleanliness standards and support residents with laundry needs, contributing to a safe, comfortable environment.

You'll join a small, caring team committed to kindness, dignity, and person-centred care. The role requires flexibility for occasional evenings and weekends, with training and development opportunities available.

Qualifications

• Warm, approachable demeanor essential for working with residents.
• Organised and reliable with attention to detail in cleaning and laundry tasks.
• Creative and energetic, able to motivate others and support a compassionate culture.
• Willingness to work flexibly across some evenings and weekends.
• Previous care experience is a bonus but not required, with emphasis on values.

Responsibilities

• Maintain high standards of cleanliness and hygiene throughout the premises.
• Launder, fold, iron, and store clothes and linens; ensure proper labeling.
• Clean designated areas including bedrooms, bathrooms, and communal spaces.
• Follow infection control procedures and report equipment faults.
• Assist with supplies replenishment and adhere to schedules.

Skills

Warm personality

Organised

Reliable

Creative

Flexible

Job description

Job Description

Domestic/Laundry Assistant

Location

Springfield Manor, Godwin Way, Stoke on Trent

Job Type

Permanent, Full-time (37.5 hours per week, includes occasional evenings and weekends)

Salary

Sponsorship

Not currently available

Join Highgate Care - Where Kindness Is Key

At Highgate Care, kindness isn't just something we talk about, it's the foundation of everything we do. As a small and compassionate care group, we pride ourselves on offering truly person-centred care, where every resident is valued, supported, and able to thrive. We believe in celebrating individuality, promoting dignity and above all, living by our core value: Kindness Is Key.

We're currently looking for a Domestic/Laundry Assistant to join the team at Springfield Manor, Stoke On Trent. If you're someone who naturally brings warmth, energy and creativity wherever you go, and you love the idea of making each day meaningful for our residents, this could be the perfect role for you.

What You'll Be Doing

As our Domestic/Laundry Assistant, you'll play a vital role in enriching the lives of residents by:

To maintain high standards of cleanliness and hygiene throughout the premises and ensure the efficient laundering of clothes, linens, and other washable items. The role contributes to a safe, clean, and pleasant environment for residents, staff, and visitors.

Laundry Duties

• Collect, sort, and wash laundry items (e.g., clothing, bed linen, towels).
• Operate washing machines, dryers, and ironing/pressing equipment safely and efficiently.
• Fold, iron, and store laundered items appropriately.
• Label or identify personal laundry if required.
• Ensure infection control procedures are followed.
• Report any faulty laundry equipment or maintenance issues.

Domestic/Cleaning Duties

• Clean designated areas including bedrooms, bathrooms, communal areas, and kitchens.
• Vacuum, dust, mop, disinfect surfaces, and remove rubbish as needed.
• Refill supplies such as soap, toilet paper, and paper towels.
• Follow cleaning schedules and procedures in accordance with hygiene and safety standards.
• Notify supervisor of any hazards or repairs needed in the premises.

What We're Looking For

• Warm, approachable, and brimming with positivity
• Organised, reliable.
• Creative, enthusiastic, and able to motivate others
• Passionate about improving the lives of older people
• Able to work flexibly across some evenings and weekends
• Previous experience in a care setting is a bonus, but we're just as interested in your personality and values

What We Offer

Working at Highgate Care means being part of something special. You'll enjoy:

• A friendly, supportive, and welcoming workplace
• Real opportunities for ongoing training and career progression
• A chance to make a meaningful impact in people’s lives every day
• A valued role within a close-knit team that cares as much about each other as we do our residents

If you believe that kindness and compassion should be at the heart of care, we’d love to hear from you.