Care Home Administrator

Avery Healthcare Group; Marlborough; On-site; GBP 23,000 - 29,000; Full time

Job summary

Avery Healthcare Group is seeking a Care Home Administrator for Merlin Court Care Home in Marlborough. The role supports the General Manager and staff with essential administrative tasks to ensure smooth home operations, including data collection for invoicing and payroll reporting.

The ideal candidate will have at least three years in business administration, strong computer skills, and excellent interpersonal and telephone abilities.

Qualifications

• Three years of business administration experience.
• Comfortable using computers and standard office software.
• Strong interpersonal and phone etiquette.
• Ability to prioritise your own workload.

Responsibilities

• Collect data to enable invoicing by Head Office.
• Follow up late payments and report arrears to Head Office.
• Collate information and complete weekly/monthly payroll returns.
• Provide clerical support to the General Manager and staff.
• Coordinate recruitment and onboarding for home staff.

Skills

Business administration

Payroll processing

Interpersonal skills

Telephone manner

Job description

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.

When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Home Administrator (Fixed Term Contract) at Merlin Court Care Home in Marlborough.

ABOUT THE ROLE

Your focus as Care Home Administrator will be to support the General Manager, staff, and residents in administrative tasks to ensure the smooth and efficient management of the Home.

Other responsibilities will include:

• Being responsible for the collection of data to enable invoicing to be carried out by Head Office.
• Following up non-payment of fees immediately if they fall into arrears and report to Head Office any areas of concern for outstanding debtors.
• Collating information and complete the weekly/monthly payroll return.
• Providing clerical support to the General Manager and when appropriate other staff.
• Coordinating the recruitment and onboarding process of staff within the home.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidate must:

• Have a minimum of three years of business administration experience.
• Be confident working with computers.
• Possess effective interpersonal skills and professional telephone manner.
• Be able to prioritise your own workload.

  ABOUT AVERY

  At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

  Please note this role will require:
  • A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
  • Proof of eligibility to work in the UK.

  This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.