Care Home Administrator

Avery Healthcare Group; Hindhead; On-site; GBP 21,000 - 27,000; Full time

Job summary

Avery Healthcare Group is seeking a Care Home Administrator for Moorlands Lodge in Hindhead, Surrey. The role supports the General Manager, staff and residents with essential administrative tasks to ensure smooth home management.

You will collect data for invoicing, monitor fee payments, and assist with payroll and clerical duties. You’ll coordinate recruitment and onboarding, upholding our caring values in daily operations.

Qualifications

• Three years of business administration experience is required.
• Must be confident working with computers.
• Strong interpersonal skills and professional telephone manner.
• Ability to prioritise own workload.
• Ability to establish good relationships with staff across the company.

Responsibilities

• Collecting data to enable invoicing by Head Office.
• Follow up non-payment of fees and report issues to Head Office for debtors.
• Collating information and completing weekly/monthly payroll return.
• Providing clerical support to the General Manager and others as needed.
• Coordinating recruitment and onboarding of staff within the home.

Skills

Business administration experience

Interpersonal skills

Telephone manner

Computer literacy

Workload prioritisation

Relationship building

Tools

MS Office

Job description

Package Description: Shift Details: 9 Am - 5 pm

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Home Administrator at Moorlands Lodge Care Home in Hindhead, Surrey.

ABOUT THE ROLE

Your focus as Care Home Administrator will be to support the General Manager, staff, and residents in administrative tasks to ensure the smooth and efficient management of the Home.

• Being responsible for the collection of data to enable invoicing to be carried out by Head Office.
• Following up non-payment of fees immediately if they fall into arrears and report to Head Office any areas of concern for outstanding debtors.
• Collating information and complete the weekly/monthly payroll return.
• Providing clerical support to the General Manager and when appropriate other staff.
• Coordinating the recruitment and onboarding process of staff within the home.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

• Have a minimum of three years of business administration experience.
• Be confident working with computers.
• Possess effective interpersonal skills and professional telephone manner.
• Be able to prioritise your own workload.
• Establish good relationships with all staff within the company.

ABOUT AVERY

At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.