Care Home Administrator

Athenacarehomes; Cambridge; On-site; GBP 31,000; Full time

Job summary

Join a compassionate and dedicated team at an exceptional residential care home in Cambridge. As an Administrator, you will play a vital role in ensuring the smooth operation of administrative functions while delivering outstanding customer service. Your leadership will guide the admin team, fostering a supportive environment that prioritizes quality care for residents. With a focus on attention to detail and a positive attitude, you will manage essential tasks such as payroll and recruitment, contributing to a family-oriented atmosphere. This role offers a competitive salary and a chance to make a meaningful impact in the lives of others.

Benefits

28 days of holiday per year

Free Blue Light Card

Access to Blue Light discount platform

Annual recognition awards ceremony

Refer a friend scheme

Qualifications

• Extensive experience in administrative roles, preferably in care.
• Proficient in Microsoft Office and team management.

Responsibilities

• Manage admin duties and ensure high standards of service.
• Oversee payroll and maintain accurate admission records.

Skills

Administrative Skills

Team Management

HR Administration

Financial Administration

Attention to Detail

Customer Service

Tools

Microsoft Office

Job description

As a member of the admin team at Alex Wood House Care Homes, you will be responsible for ensuring that the admin team provide outstanding admin service within the home.

About Alex Wood House Care Home:
Alex Wood House is an exceptional residential care home in Cambridge. At Alex Wood House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents.

We’re based in a quiet nook in Arbury on the north eastern side of Cambridge, three miles from the city centre. Our home offers 24-hour residential care and 36 en-suite bedrooms.

About the role:
The Administrator will ensure the smooth and efficient management of the administrative duties within the home and that customer service is provided to the highest standards.

Salary:
£30,800 per annum.

Shift Pattern:
37.5 hours per week, Monday to Friday with flexibility to support on weekends on a rota basis.

Key Duties & Responsibilities:

1. Ensure that all aspects of the administration function are delivered at a high standard.
2. Manage the wider admin team, provide training and guidance along with completing supervisions and appraisals as per schedule.
3. Ensure that all admission documentation is accurate and is entered in a timely manner on to the relevant information system, continuing to maintain records and updating central office with any changes.
4. Work closely with the HR Team and Resourcing Team to ensure the safe recruitment and onboarding of team members. Keeping establishment hours up to date and notifying the General Manager of vacancies.
5. Oversee the payroll; ensuring that relevant documents are obtained and forwarded to central support for events such as maternity/paternity leave, sickness and payroll enquiries.

Training, Skills & Experience Required:

1. Extensive experience within a similar administrative based role, ideally within a care environment.
2. Experience with managing a team.
3. Experience with HR and Financial admin duties.
4. Proficient in all Microsoft Office applications.
5. A positive attitude, with high attention to detail.

What we can offer:

1. Fully comprehensive induction.
2. Competitive salary, plus enhancements on bank holidays.
3. 28 days of holiday per year.
4. Free Blue Light Card & access to the Blue Light discount platform.
5. Annual recognition awards ceremony – The AFTAS.
6. Refer a friend scheme.