Care Home Administration Apprentice – Friendly, Detail-Driven

The Royal Masonic Benevolent Institution Care Company; Watford; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days paid holiday

Paid induction and training

Discounts on shopping and family days

Health cash plan for dental and eye

Free meals

On-site parking

DBS check

Career development support

Job summary

The Royal Masonic Benevolent Institution Care Company is seeking an Administration Apprentice at Prince Michael of Kent Court in Watford. You’ll be the friendly first contact for visitors and callers, supporting day-to-day administration, HR records, and recruitment processes to help the home run smoothly.

With 39 hours per week and paid induction, you’ll join a values-driven team focused on delivering compassionate, person-centred care.

Qualifications

• Warm, professional approach to welcoming visitors and callers.
• Administration experience and confidence managing daily tasks.
• Strong attention to detail when maintaining accurate records.
• Clear, empathetic communication skills.
• IT confidence with documents, spreadsheets and databases.

Responsibilities

• Welcomes visitors, handles phone enquiries and provides a calm, professional presence.
• Supports recruitment by arranging interviews and preparing new starter files, while maintaining HR and resident records.
• Assists with payroll, petty cash and general finance tasks.
• Keeps the office running smoothly with organised filing and stationery management.
• Works with the Business Relationship Manager to ensure smooth operations for high-quality care.

Skills

Warmth & professionalism

Administration experience

Attention to detail

Clear communication

IT confidence

Team-oriented mindset

Education

Administration apprenticeship

Tools

Documents (Word)

Spreadsheets (Excel)

Databases

Job description

The Royal Masonic Benevolent Institution Care Company is seeking an Administration Apprentice at Prince Michael of Kent Court in Watford. You’ll be the friendly first contact for visitors and callers, supporting day-to-day administration, HR records, and recruitment processes to help the home run smoothly.

With 39 hours per week and paid induction, you’ll join a values-driven team focused on delivering compassionate, person-centred care.