Care Home Admin & Operations Coordinator

Nottingham City Council; East Midlands; On-site; GBP 26,000 - 27,000; Full time

Job summary

Nottingham City Council is seeking a motivated Business Support Officer to join the team at The Oaks Residential Care Home, Campbell Street, Nottingham. This permanent role provides essential admin support to a busy care setting, acting as a main contact for residents, families and visitors.

The ideal candidate will have strong admin experience, proficient IT skills with Microsoft Office, and a background in customer service. DBS check is required; hybrid/work arrangements may apply.

Qualifications

• A strong background in administration.
• IT skills including all Microsoft Packages.
• Experience of working within a care or residential home environment.
• Excellent customer service background.
• Fluent English is an essential requirement for the role.
• A DBS enhanced check is required for this post.

Responsibilities

• Provide high-quality administrative support to the home and act as a key point of contact.
• Answer telephone calls and respond to office enquiries.
• Manage correspondence and ensure administrative processes are completed accurately and efficiently.
• Photocopying, printing, filing and archiving documents.
• Order equipment and supplies and maintain records.
• Assist with processing, monitoring and auditing information to ensure compliance with procedures.

Skills

Administration

Customer service

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Nottingham City Council is seeking a motivated Business Support Officer to join the team at The Oaks Residential Care Home, Campbell Street, Nottingham. This permanent role provides essential admin support to a busy care setting, acting as a main contact for residents, families and visitors.

The ideal candidate will have strong admin experience, proficient IT skills with Microsoft Office, and a background in customer service. DBS check is required; hybrid/work arrangements may apply.