Care Home Admin

Gold Care Homes; Ascot; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Employee of the Month

Long service awards

Blue Light Card

Professional Development

Refer a Friend

Job summary

Lynwood Care Centre, part of Gold Care Homes, seeks an experienced administrator to join the team. The role involves reception duties, payroll support, diary management, and handling confidential records in a busy care home.

The successful candidate will have strong Microsoft Office skills, excellent organisation, and the ability to coordinate meetings and liaise with staff and families. 40 hours per week, on-site in Ascot.

Qualifications

• Experience in an administrative role, preferably in care/home environment.
• Proficient typing and record-keeping skills with confidentiality.
• Strong organisation and time-management abilities.

Responsibilities

• General reception duties: answer calls, greet visitors and direct to departments.
• Prepare timesheets, payroll summaries, and maintain records with accuracy.
• Provide typing support and ensure documents meet corporate standards.
• Support Home Manager in diary management and meeting coordination.
• Coordinate duty rota and liaise with bank/agency staff as needed.
• Maintain resident and client documentation, invoices, and payments.

Skills

Microsoft Office

Administrative skills

Communication

Reception duties

Tools

Microsoft Office Suite

Job description

About Our Home:

Lynwood Care Centre is a warm and welcoming purpose-built nursing home offering a spacious and comfortable environment and 24-hour care and support for older adults. Our home is divided into several smaller 'houses,' where our staff really get know their residents, allowing for a more personalised approach to the care we provide.

We are looking for an experienced administrator to join our team, working up to 40 hours per week.

What you will be doing!

• General reception duties, taking calls, transferring to departments, greeting visitors
• Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
• To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
• To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
• To coordinate the duty rota, liaise with Bank and Agency staff when required.
• To sort and distribute mail accordingly throughout the Home.
• You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
• Keep accurate records of all relevant residents' documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
• Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
• Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
• Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services' Finance department. Chase late payments.
• Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.
• Prepare and submit data relating to petty cash and wages totals-monthly
• Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
• Provide an efficient telephone and reception service to the general public and relatives /visitors to the home.
• Attend training courses and sessions as required.
• Maintain client, staff and business confidentiality at all times.
• Prepare and maintain stationary orders, stock and records.
• To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
• To ensure all internal and external customer interactions are met with a welcoming and professional manner.

Benefits:

• Salary from £32,000 per annum
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend