Care Group Operations Director

NHS

Port Talbot

Hybrid

GBP 114,000 - 132,000

Full time

8 days ago

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Job summary

Swansea Bay University Health Board is inviting applications for the post of Care Group Operational Director (Band 9). The role oversees multiple care groups, translating strategic priorities into operational delivery to improve patient care, staff experience, and service performance.

This is a full-time post with significant leadership responsibility. The successful candidate will drive transformation across Surgery and Cancer Centre care groups, ensuring sustainable, high-quality services and

Qualifications

  • Extensive knowledge of NHS structures, governance and national policy drivers.
  • Deep understanding of workforce, operational, and service group delivery in a complex hospital setting.
  • Advanced knowledge of quality improvement methodologies and service redesign.

Responsibilities

  • Provide strategic and operational leadership for all services within the Care Group portfolio.
  • Lead culture of continuous improvement with compassionate leadership and psychological safety.
  • Oversee workforce leadership, recruitment, appraisal, and performance management for diverse teams.
  • Participate in the Gold On-Call rota and deputise for the Executive Director as required.

Skills

Strategic planning
Workforce leadership
Performance management
Quality improvement
Financial planning
Digital transformation
Change management

Education

Postgraduate qualification in healthcare leadership
PRINCE2/Lean/Six Sigma training

Job description

Swansea Bay University Health Board is inviting applications for the post of Care Group Operational Director (Band 9). The role oversees multiple care groups, translating strategic priorities into operational delivery to improve patient care, staff experience, and service performance.

This is a full-time post with significant leadership responsibility. The successful candidate will drive transformation across Surgery and Cancer Centre care groups, ensuring sustainable, high-quality services and

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