Care Group Manager

University Hospital Southampton NHS FT; Southampton; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working

NHS Pension scheme

35 days annual leave (pro rata)

Job summary

University Hospital Southampton NHS Foundation Trust is seeking a Care Group Manager to lead the Clinical Support Services care group, delivering safe, efficient, patient-centered care across multiple services.

You will oversee a broad portfolio, engage senior clinicians and managers, and drive transformation aligned with NHS values. Flexible working and a strong pension package are available as part of the role.

Qualifications

• Proven track record in senior operational delivery within a hospital setting.
• Ability to present complex information clearly to internal and external groups.
• Experience in policy development, guidelines and project management.

Responsibilities

• Oversee operational delivery of services within the care group to ensure safe care and efficient use of resources.
• Manage a wide range of stakeholders across the Trust including clinicians and operational managers.
• Lead on service and Trust-wide transformation projects aligned with Trust values.
• Support development of services to improve patient outcomes and experiences.

Skills

Leadership

Operational delivery

Stakeholder engagement

Financial acumen

Education

Degree or equivalent experience

Management experience (master's level)

Job description

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Job Title: Care Group Manager

Contract: Permanent

Main duties of the job

This is an exciting opportunity to join our team

Clinical Support Services is a large and diverse care group incorporating Therapies, Pharmacy, Dietetics & SLT, Audiology, Medical Physics and Clinical Engineering. The teams within the care group are integral to the running of multiple and varied services across every part of the organisation and in the wider community. This brings with it opportunities and challenges, and as Care Group Manager you will be working alongside highly skilled, engaged and forward-thinking professionals to support the delivery of quality, responsive care to our patients.

The organisation-wide reach of this care group means that strong relationships and stakeholder engagement are particularly important in this role, as is supporting an organisation-wide culture that ensures the voices and perspectives of all healthcare professionals are represented and valued.

We welcome applications from people interested in working part-time or full-time (this role has previously been undertaken successfully by a part-time CGM).

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Detailed Job Description And Main Responsibilities

A detailed job description and person specification is attached - Please see attached documents.

What You’ll Do

• Oversee the operational delivery of all services in your care group to ensure safe care and effective use of all resources.
• Operational management responsibility for a wide group of internal and external stakeholders including specialty lead clinicians, matrons, operational managers within the care group - and across the Trust.
• You will demonstrate your ability to manage a range of challenges from project delivery to policy and finance to working across a wide range of internal and external stakeholders, keeping the patient at the heart of all that we do.
• Lead on service and Trust wide transformation projects and support the strategic development of services to ensure alignment to our Trust values.

What We’re Looking For

• Compassionate leaders who can bring a track record of success in a complex, multi-site, patient-facing senior operational delivery and management position, with an ability to maximise the opportunities available within a rapidly changing healthcare community.
• Proven experience in delivering operational excellence in a hospital setting and a track record of transforming the way services are delivered, whilst delivering financial efficiencies.
• A supportive manager who can engage, empower, and support career growth in your teams.
• What’s key is that you listen, are patient and resilient and are passionate about our values: Patients First

Working Together, Always Improving

We are a dynamic and fast paced environment which is always evolving, improving and encouraging innovation. At UHS we are committed to your career development and offer a supportive, flexible, and collaborative working environment.

We are looking for collaborative and compassionate leader who is keen to challenge and develop their senior operations skills and experience with us. The role of CGM is an excellent platform in which to lead the success of our key clinical services in Southampton and across the region and to develop your senior operational leadership career.

This care group role requires someone with an eye for detail, a good level of financial acumen and the ability to lead complex discussions to an end goal.

Person specification

Qualifications

• Degree or equivalent experience
• Evidence of post qualification study/ professional development to master’s level or equivalent management experience

Experience

• Relevant experience of working in an acute healthcare or equivalent setting in a senior operational delivery/ management position
• Evidence of presenting complex information to internal and external groups in an understandable way
• Evidence of successful management and engagement to successfully deliver complex change
• Able to develop and implement policy, guidelines, and projects from initiation to completion
• Ability to analyse and interpret complex data, to facilitate operational delivery decisions to support KPIs

Specialist Knowledge

• Demonstrable knowledge of National and Local NHS; including national standards

Desirable criteria

• Understanding of a specialist area
• Knowledge of Patient and Public Involvement Programme