Care Coordinator Wakefield

TN United Kingdom; Wakefield; On-site; GBP 23,000 - 27,000; Full time

Job summary

A leading home care company is seeking an experienced Care Coordinator to join their compassionate team. The role involves ensuring timely care delivery, optimizing scheduling, and communicating effectively with clients. The ideal candidate will possess a caring attitude and relevant experience, with opportunities for career advancement and excellent benefits.

Benefits

Paid training

Complimentary company laptop and mobile phone

FREE uniform and PPE

Gifts and rewards for special occasions

Career advancement opportunities

Online and Highstreet discounts

Generous refer-a-friend scheme

Qualifications

• Experience in care required.
• Willingness to work towards Level 3 NVQ.

Responsibilities

• Ensure Care Experts are rostered and allocated to customers.
• Strive for optimized scheduling.
• Communicate with customers about their care.

Skills

Compassion

Organisational Skills

IT Understanding

Education

Level 3 NVQ

Job description

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We are seeking a dedicated and compassionate experienced Care Coordinator to join our team. We have an exciting opportunity for someone who is kind, compassionate, and caring to join our home care team.

At Bluebird Care, we offer some amazing benefits, including:

• An excellent salary starting from £23,000,
• Paid training,
• A complimentary company laptop and mobile phone,
• FREE uniform and PPE,
• Gifts and rewards for special occasions and milestones,
• Opportunities to further your career with our full support,
• Online and Highstreet discounts,
• A generous refer-a-friend scheme,
• To work for a company that always puts its staff first,
• To work for the Employer of the Year 2021 and 2022!

Our ideal candidate has:

• Experience in care
• A good understanding of IT (required)
• Full UK driving licence (required)
• Good organisational skills
• Level 3 NVQ or willingness to work towards it

Your key responsibilities will include:

• Ensuring that Care Experts are appropriately rostered and allocated to customers so that care is delivered on time, safely, and in line with customers' wishes (as outlined in their care and support plan), and aligned with the availability of our Care Experts.
• Striving to achieve optimized scheduling that meets the needs of both customers and carers.
• Ensuring there is sufficient cover to deliver care and support on time.
• Accepting, allocating, and processing new referrals promptly.
• Communicating with customers and their representatives about their care, considering different communication needs and understanding levels.
• Ensuring payroll is completed accurately and on time.
• Assisting with on-call duties as required (one weekend in three).

Overall, we're looking for someone who we can trust to always put the needs of our customers first, bring positivity and support to our team, and make a difference in our clients' lives.

If you believe you are the right fit, we would love to hear from you!