Care - Coordinator / Scheduler - CV Library

Home Instead; Bromley; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Excellent rates of pay

20 days holiday per year

Employee assistance programme

Free on-site parking

Job summary

A leading home care provider in Bromley is seeking a Care Coordinator/Scheduler to create and manage client schedules. You will ensure effective matches between clients and caregivers, maintain high-quality service, and respond to scheduling changes. The role offers a supportive environment with excellent benefits and a commitment to quality care. Ideal candidates will have great communication skills and be organized. Join us in making a difference in the lives of our clients.

Qualifications

• Ability to build effective and efficient schedules.
• Excellent communication skills to liaise with clients and caregivers.
• Strong organizational skills to manage multiple client schedules.

Responsibilities

• Understand and create schedules for clients and caregivers.
• Liaise with team members for schedule adjustments.
• Maintain client and caregiver information in the scheduling system.

Skills

Schedule management

Relationship building

Problem-solving

Communication

Job description

Care - Coordinator / Scheduler - CV Library

Full-time

Home Instead Senior Care is the world’s leading provider of home care, live-in care, non-medical care and companionship services for older people. With passionate and motivated staff, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our wonderful Care Professionals to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support. Our team has been rated ‘outstanding’ by the Care Quality Commission and we have been rated as a ‘5-star employer’ by WorkBuzz.

• Understand and build effective and efficient schedules around our clients and CAREGivers.
• Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations
• Be responsive to changes in the schedule and liaise with relevant team members
• Match CAREGivers to new clients in conjunction with client services team and arrange introductions
• Ensure client schedules are matched to their needs, with the same CAREGiver and the same times each week, where possible
• Develop excellent relationships with both clients and CAREGivers so both can enjoy positive experiences
• Work with the Recruitment team to ensure sufficient current and future staffing levels are met
• Work with the Care team to ensure new and existing care packages can be resourced and scheduled on a timely basis
• Add and maintain all client and CAREGiver information onto the electronic scheduling system
• Act as our ‘out of hours’ duty officer one evening per week and one weekend per month
• Act as a reserve CAREGiver on occasion if required
• Carry out any other duties deemed necessary for the successful operation of the business

You will enjoy:

• Working for a Care Quality Commission rated ‘outstanding' company that is a WorkBuzz ‘Five Star Employer’
• Excellent rates of pay
• 20 days holiday per year
• Employee assistance programme
• Free on-site parking

Schedule:

• Monday to Friday
• Weekend availability

Area's covered:

• Bromley
• Orpington
• Petts Wood
• West Wickham

of course your mileage will be covered between client visits!

Please Apply NOW with CV OR call Julie Creed on 0208 658 2535, I’d love to hear from you!