Care Coordinator & Medication Support

Discovery Care Group; Broadstairs; On-site; GBP 26,000 - 32,000; Full time

Job summary

Discovery Care Group seeks a dedicated Care Coordinator to deliver high-quality, person-centred care while coordinating daily care tasks and medication support. You will work closely with service users, families and healthcare professionals to maintain safety and dignity, and ensure accurate records and compliant care plans.

This role involves shift work across care services in Broadstairs and requires a caring, reliable individual with prior Healthcare Assistant experience and a commitment to

Qualifications

• Must have previous experience as Healthcare Assistant, Care Assistant or Support Worker.
• Experience providing personal care and person-centred support.
• Medication administration training or willingness to complete it.
• Ability to maintain medication competency.
• Good written, verbal and numerical skills.
• Ability to complete clear and accurate records.
• Caring, patient and respectful approach.
• Ability to recognise concerns and escalate appropriately.
• Work independently and as part of a team.
• Understanding of confidentiality, safeguarding, dignity and professional boundaries.
• Willingness to work shifts, weekends and bank holidays.
• Satisfactory right-to-work, reference and DBS checks.

Responsibilities

• Provide respectful, person-centred care in accordance with each service user’s care plan.
• Assist with personal care, dressing, mobility, continence, nutrition and hydration.
• Encourage independence, dignity, choice and social participation.
• Observe service users’ physical and emotional wellbeing and report any concerns promptly.
• Maintain professional boundaries and protect service users from abuse, neglect and avoidable harm.
• Respond appropriately to emergencies, incidents and changes in a service user’s condition.
• Administer or support service users with medication only after completing the required training and competency assessments.
• Follow medication administration records (MAR charts), care plans, prescriptions and organisational policies.
• Complete medication records accurately and immediately after administration.
• Follow the correct procedures for refused, missed, delayed or unavailable medication.
• Monitor and report possible side effects, adverse reactions, errors or changes in a service user’s condition.
• Carry out medication stock checks and support the ordering, receipt, storage and disposal of medicines.
• Maintain secure storage of medication and follow requirements for controlled drugs where applicable.
• Escalate medication concerns promptly to the manager, pharmacist, prescriber or relevant healthcare professional.
• Never administer medication outside the role’s training, assessed competence or authorised responsibilities.
• Help coordinate daily care visits, tasks or shift responsibilities.
• Support effective communication between service users, relatives, care staff and healthcare professionals.
• Maintain accurate care notes, handover records, incident reports and other required documentation.
• Report changes that may require a review of a service user’s care plan or risk assessment.
• Support new staff during induction and demonstrate safe working practices.
• Assist with quality checks, medication audits and the investigation of recording discrepancies.
• Provide clear handovers and ensure important information is passed to the appropriate person.
• Contact staff or managers when cover, additional support or urgent action is required.

Skills

Healthcare assistant experience

Personal care experience

Medication administration training

Medication competency

Good communication skills

Record keeping

Caring and respectful

Escalation of concerns

Teamwork and independence

Confidentiality and safeguarding

Shift-work willingness

Right-to-work DBS

Job description

Discovery Care Group seeks a dedicated Care Coordinator to deliver high-quality, person-centred care while coordinating daily care tasks and medication support. You will work closely with service users, families and healthcare professionals to maintain safety and dignity, and ensure accurate records and compliant care plans.

This role involves shift work across care services in Broadstairs and requires a caring, reliable individual with prior Healthcare Assistant experience and a commitment to