Care Coordinator (Home Care)

People Who Care Inc.; Guildford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading not-for-profit organization in Guildford seeks a Home Care Coordinator to manage and enhance Home Care services for aged and disabled clients. This full-time, permanent role demands exceptional communication and organizational skills, with a background in Community Services. If you possess the passion and expertise needed to support our clients at home, we welcome your application.

Qualifications

• Experience in coordinator-level roles in Aged Care or Community Services.
• Current national police clearance and First Aid required.
• Ability to work in a fast-paced environment.

Responsibilities

• Coordinate and administrate Home Care services per Aged Care Quality Standards.
• Develop collaborative service delivery plans with clients.
• Monitor at-risk clients and review service delivery regularly.

Skills

Communication

Organisational skills

Customer service

Education

Certificate IV or higher in Aged Care, Disability, Individual Support or Community Services

Tools

Client Record Management systems

Microsoft Word

Microsoft Excel

Alchemy SMS software

Job description

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People Who Care is a not for profit organisation with over 44 years of service. We partner to provide support to older people, those with a disability or people who are facing a social crisis.

About the role

Based in Guildford, this role is responsible for the coordination of Home Care services. You will be a part of a great team working to provide exceptional services to our aged care clients receiving or seeking to receive services to support them to live well at home. You should be a clear and concise communicator, with exceptional organisational skills and experience in the Community Services sector. If you believe you can bring energy, ideas and passion that this role needs, we would love to meet you.

• Full-time permanent - 38 hrs per week (Monday to Friday)
• $43.06 per hour base rate + Salary Packaging and Super.

Responsibilities:

• Undertake day to day coordination and administration of our Home Care services consistent with the Aged Care Quality Standards.
• Service planning, case coordination, budget management and administration of Consumer Directed Care packages.
• Ensure that appropriate client records and data on services is maintained.
• Develop service delivery plans in collaboration with clients.
• Monitor at-risk clients and review service delivery regularly to ensure suitability of services.
• Uphold wellness and client focused service delivery principles.
• Identify and resolve issues as they arise.
• Ensure compliance with Health and Safety requirements.

To be considered for this role you will have the following:

• Certificate IV or higher in Aged Care, Disability, Individual Support or Community Services (or similar) and/or significant experience in the aged care in-home support sector at a Coordination level.
• Experience in customer service, networking, liaising, and developing collaborative partnerships with different stakeholders.
• Knowledge of relevant community resources and services.
• Good computer skills (Microsoft Word and Excel, Outlook and navigation of the internet).
• Confidence and good ability to operate Client Record Management systems.
• Knowledge of Alchemy SMS software is an advantage.
• Excellent written and verbal communication skills.
• Excellent organisational skills.
• Ability to work in a fast-paced environment.
• Current national police clearance (not older than 6 months).
• Knowledge of Home Care services.
• Experience in a coordinator level role in Aged Care, Disability or Community Services.
• Current First Aid.
• Experience with working in a not-for-profit organisation.
• Experience with veterans' home care programs would be highly regarded

How to apply:

All applicants are required to submit their application, including aresumeandcover letter.Please click on Apply and follow the prompts.

Thank you in advance to everyone who takes the time to submit an application.People Who Care may commence the recruitment process prior to the advertised closing date.

People Who Care is an equal opportunity employer and are committed to achieving a diverse workforce from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disability are encouraged to apply.

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Our Strategic Vision is to build a community where those who are able, help those in need.

People Who Care is a community-based, not for profit organisation, relying on a combination of government funding, fundraising strategies and donations to provide essential care services throughout the Perth metropolitan area. From our beginning in 1980, we have grown to become one of Western Australia’s most diverse volunteer-based community service providers.

Our dedicated team of employees and volunteers are instrumental in delivering programs and services to our clients, who include aged, frail and disabled members of the community. As demands increase for services and a growing ageing population, People Who Care have continued to develop strategies to ensure we can meet the challenges of providing comprehensive in home care. Our Strategic Plan identifies our direction for the future as we work to grow our care services for those in need in the community.

Source: This is an extract from the company's own website.

Our Strategic Vision is to build a community where those who are able, help those in need.

People Who Care is a community-based, not for profit organisation, relying on a combination of government funding, fundraising strategies and donations to provide essential care services throughout the Perth metropolitan area. From our beginning in 1980, we have grown to become one of Western Australia’s most diverse volunteer-based community service providers.

Our dedicated team of employees and volunteers are instrumental in delivering programs and services to our clients, who include aged, frail and disabled members of the community. As demands increase for services and a growing ageing population, People Who Care have continued to develop strategies to ensure we can meet the challenges of providing comprehensive in home care. Our Strategic Plan identifies our direction for the future as we work to grow our care services for those in need in the community.

Source: This is an extract from the company's own website.

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