Care Coordinator — Field & Office Role

TipTopJob; West Midlands; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

On Call 1 week a month

Career progression opportunities

Ongoing training and development

Supportive leadership team

Pension scheme

Generous annual leave

Free parking

Job summary

TipTopJob is seeking a skilled Care Co-ordinator in Birmingham, West Midlands. The role mixes office work with field visits to coordinate care schedules and staff rotas, ensuring high-quality service delivery for adults with various lifelong conditions.

You will match staff to service users, supervise the team, and liaise with families and healthcare professionals, while adapting to changing care needs and maintaining accurate records.

Qualifications

• NVQ Level 2 in Health and Social Care or working towards this.

Responsibilities

• Coordinating care schedules and staff rotas to ensure effective service delivery.
• Matching care staff to service users based on individual needs and preferences.
• Leading, supporting and supervising care staff to maintain high standards of care.
• Carrying out field checks and care plan audits to monitor care quality and compliance.
• Liaising with service users, families, care staff and healthcare professionals.
• Responding to changes in care requirements and staffing needs, including covering care calls when required.
• Maintaining accurate records and ensuring high standards of care, compliance and customer service.

Skills

Previous experience

Health and social care

Communication skills

Organisational skills

Working under pressure

IT skills

Rota/care management systems

Team oriented

CQC knowledge

Education

NVQ Level 2 in Health and Social Care

Tools

Care management systems

Job description

TipTopJob is seeking a skilled Care Co-ordinator in Birmingham, West Midlands. The role mixes office work with field visits to coordinate care schedules and staff rotas, ensuring high-quality service delivery for adults with various lifelong conditions.

You will match staff to service users, supervise the team, and liaise with families and healthcare professionals, while adapting to changing care needs and maintaining accurate records.