Care Coordinator (Care Management System | Domiciliary Care)

Allbest Solutions; Woking; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Company mobile phone

Company pension scheme

Free on-site parking

Comprehensive induction and ongoing培训

CPD and progression opportunities

Supportive management team

Annual leave + Bank Holidays

Job summary

Allbest Solutions Ltd in Woking, Surrey, is seeking an experienced Care Coordinator to join the office team. You will coordinate daily care services, maintain rosters in Care MIS, manage eMAR records and ensure safe, person-centred care for service users.

The role requires knowledge of CQC Fundamental Standards, strong organisational and communication skills, and a willingness to participate in on-call duties. A full UK driving licence and access to a vehicle are preferred.

Qualifications

• Previous experience as a Care Coordinator within domiciliary or community care.
• Experience using a Care Management System (Care MIS) for rostering, scheduling, care planning and electronic records.
• Experience using electronic Medication Administration Records (eMAR).
• Good knowledge of CQC Fundamental Standards and domiciliary care regulations.
• Excellent organisational, communication and problem-solving skills.
• A full UK driving licence and access to a vehicle.

Responsibilities

• Coordinate daily care services to ensure safe, effective and high-quality care delivery.
• Produce, maintain and monitor staff rotas using the Care MIS, ensuring visits meet service user needs.
• Manage electronic Medication Administration Records (eMAR) and support medication compliance.
• Create, review and update care plans, risk assessments and service user records.
• Monitor visit completion, respond to alerts and manage changes to care schedules.
• Supervise and support Care Assistants through spot checks, supervisions and performance reviews.
• Work with Recruitment to maintain safe staffing levels and onboarding.
• Respond to changes in care needs, emergencies and service issues; arrange cover.
• Participate in the out-of-hours on-call rota.
• Maintain digital records and ensure compliance with CQC regulations.

Skills

Care Coordination

Care MIS rostering

eMAR management

CQC standards knowledge

Organisational skills

Microsoft 365

Driving licence

Education

NVQ Level 3 Health & Social Care

Tools

Care MIS

eMAR

Job description

Salary: £28000 – £32000 per annum (depending on experience)
Job Type: Full Time, Permanent

Join Allbest Solutions Ltd

Allbest Solutions Ltd is a CQC-regulated domiciliary care provider delivering high-quality, person-centred care across Surrey. Due to continued growth, an exciting
opportunity has arisen for an experienced Care Coordinator to join the office team in Woking.

This is a rewarding opportunity for an organised, proactive and compassionate individual who is passionate about delivering outstanding care. The successful candidate will play a key role in coordinating care services, supporting care staff and ensuring service users receive safe, responsive and person-centred care.

Key Responsibilities

• Coordinate daily care services to ensure safe, effective and high-quality care delivery.
• Produce, maintain and monitor staff rotas using the Care Management System (Care MIS), ensuring all visits are scheduled efficiently and service user needs are met.
• Manage electronic Medication Administration Records (eMAR) and support medication compliance.
• Create, review and update care plans, risk assessments and service user records.
• Monitor visit completion, respond to alerts and manage changes to care schedules.
• Supervise and support Care Assistants through spot checks, supervisions and performance reviews.
• Work closely with the Recruitment Team to maintain safe staffing levels and support new employee onboarding.
• Respond promptly to changes in care needs, emergencies and service issues, arranging cover where required.
• Participate in the out-of-hours on-call rota.
• Maintain accurate digital records and support compliance with CQC regulations, safeguarding requirements and company policies.
• Build positive working relationships with service users, families, healthcare professionals and colleagues.
• Contribute to continuous quality improvement and service development.

About You

• Previous experience as a Care Coordinator within domiciliary or community care.
• Practical experience using a Care Management System (Care MIS) for rostering, scheduling, care planning and electronic records.
• Experience using electronic Medication Administration Records (eMAR).
• Good knowledge of CQC Fundamental Standards and domiciliary care regulations.
• Excellent organisational, communication and problem-solving skills.
• The ability to manage competing priorities within a busy office environment.
• Good IT skills, including Microsoft 365 (Outlook, Word and Excel).
• A flexible approach, including participation in the on-call rota.
• A full UK driving licence and access to a vehicle.
• NVQ Level 3 in Health & Social Care (or willingness to work towards it).

What Allbest Solutions Ltd Offers

• Competitive salary of £28,000–£32,000 per annum.
• Company mobile phone.
• Company pension scheme.
• Free on-site parking.
• Comprehensive induction and ongoing training.
• Continuous professional development and career progression opportunities.
• Supportive and collaborative management team.
• Annual leave plus Bank Holidays.
• The opportunity to make a meaningful difference in the lives of vulnerable adults every day.

Why Join Allbest Solutions Ltd?

At Allbest Solutions Ltd, people are at the heart of everything. Every member of the team contributes to delivering safe, compassionate and person-centred care that enables individuals to remain independent in their own homes. The organisation is committed to supporting employees through training, development and a positive working environment where professionalism, teamwork and continuous improvement are valued.

Allbest Solutions Ltd is committed to safeguarding and promoting the welfare of vulnerable adults. Employment is subject to satisfactory references, right-to-work
checks and an Enhanced DBS check. Allbest Solutions Ltd is an equal opportunities employer and welcomes applications from all sections of the
community.

Job Features

Job Category

Location

Woking, Surrey

Start Date

Immediately

Job type

Full Time

Driving

Preferred