Care Coordinator

NHS; Wokingham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Birthday off

Wellness Centre access

Gym membership discounts

EAP

Eye care vouchers

Job summary

Libertatem Healthcare Group is seeking a proactive Care Coordinator to join our team in the UK. The role focuses on ensuring exceptional client care while supporting and motivating our care staff, with a background in domiciliary services.

You will help plan schedules, oversee care delivery, and maintain strong client communications. The ideal candidate has proven domiciliary care experience, excellent customer service, and strong organizational skills.

Qualifications

• Experience in domiciliary care or similar setting.
• Excellent customer service and communication skills.
• Strong logistical planning and problem-solving abilities.
• Calm under pressure with a collaborative mindset.
• Experience mentoring or coaching team members.
• Own transport is essential.

Responsibilities

• Client Care: Develop and manage care schedules tailored to individual needs.
• Staff Management: Recruit and match support workers; resolve staff issues; support training.
• Communication & Collaboration: Liaise with stakeholders; supervise care and medication standards; maintain records.

Skills

Domiciliary care experience

Customer service

Communication skills

Logistical planning

Calm under pressure

Mentoring teammates

Own transport

Job description

About Libertatem Healthcare Group

Libertatem Healthcare Group is dedicated to providing high-quality, person-centred healthcare services, empowering individuals to live independently and with dignity. They are committed to improving lives through compassionate care and are recognised as a trusted provider across the UK. The organisation values collaboration and problem‑solving, ensuring both client and staff needs are met effectively. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales. Their commitment to safeguarding and promoting the welfare of individuals is central to their operations.

About the Opportunity

We are seeking a proactive and experienced Care Coordinator to join our growing team. This pivotal role ensures our clients receive exceptional care and our support workers are well‑supported and motivated. If you thrive in a fast‑paced environment and have a background in domiciliary care, we’d love to hear from you.

Key Responsibilities

Client Care

• Develop and manage care schedules tailored to individual needs.
• Ensure continuity of care during staff absences.
• Maintain strong communication with clients and families.
• Lead team meetings to foster collaboration and problem‑solving.

Staff Management

• Recruit and match support workers to clients.
• Work with HR and Clinical Leads to resolve staff issues.
• Support ongoing training and development.

Communication & Collaboration

• Liaise with internal and external stakeholders.
• Supervise care and medication standards.
• Maintain accurate records and report on client progress.

Operational Efficiency

• Plan and deploy resources across care packages.
• Assist with scheduling, billing, payroll, and on‑call duties.

About You

• Proven experience in domiciliary care or a similar setting.
• Excellent customer service and communication skills.
• Strong logistical planning and problem‑solving abilities.
• Calm under pressure, with a collaborative mindset.
• Experience mentoring or coaching team members.
• Own transport is essential.

Benefits

• 25 days annual leave + bank holidays
• Birthday off
• Access to exclusive discounts at thousands of retailers
• Wellness Centre & financial wellbeing support
• Gym membership discounts
• Healthcare cash plan discounts
• Employee Assistance Programme (EAP)
• Eye care vouchers
• Sonderwell Summer Nights events

Person Specification / Qualifications

• Proven experience in domiciliary care or a similar setting is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Our Safeguarding Commitment

Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.