Care Coordinator

THE HUMAN SUPPORT GROUP LIMITED; South Shields; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Career Growth

Support from experts

Extraordinary Care Awards

Job summary

The Care Coordinator role at CCH Group in South Shields offers the chance to lead care delivery across the community. You will organise rotas, assess care plans, and support care workers to ensure high-quality home care.

We value dedication, strong organisation, and a proactive approach to travel between locations. A driving licence and access to your own vehicle are required; NVQ level 3 is desirable.

Qualifications

• Experience in coordinating care services and managing rotas.
• Ability to assess and review individual care plans.
• Willingness to travel to multiple locations as required.

Responsibilities

• Coordinate and manage care workers in the field.
• Assess and review individual care plans.
• Supervise and instruct care staff to meet quality standards.
• Travel to client locations; use own vehicle if required.

Skills

Organisation

Rotas

Care coordination

Relationship building

Education

NVQ Level 3 desirable

Job description

Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community.

At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community.

Location: Human Support Group,Unit 2.16, One Trinity Green, Eldon Street, South Shields, NE33 1SA

Salary £25,364 + extra payments for on call

Driving licence is required

Monday to Friday 9am - 5pm with additional on call duties on a rota basis

Job Description

What you’ll do

The Care Coordinator plays a key role in ensuring the highest quality care services by managing care workers and performing field-based duties. Responsibilities include assessing and reviewing individual care plans, as well as supervising, instructing, and supporting care staff in the field. This role requires a valid driver’s license and access to your own vehicle due to the travel involved.

What We Offer:

• Career Growth: Leadership opportunities with a trusted sector leader.
• Support: Access to top experts and innovative systems.
• Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month.

Wha t you’ll Bring:

Experience & Organisation: You are an efficient, organized Care Coordinator passionate about community care. You excel in managing rotas to impeccable standards and pride yourself on building strong relationships with care workers.

Stepping Up? If you have previous healthcare experience and a solid understanding of CQC, care plans, and rotas, we're here to support your transition into this role.

NVQ level 3 is desirable

Additional Information

Who We Are:

At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.

Our Values:

• COMMUNITY: Stronger together, building a thriving culture.
• COURAGE: Boldly shaping a better future.
• HEART: Passionate and dedicated—what we do matters.

CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.