Care Coordinator

Comfort Call Limited; Peterlee; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Leadership opportunities

Access to top experts and systems

Extraordinary Care Awards

Job summary

Comfort Call Limited is seeking a Care Coordinator in Peterlee to organise and deliver high-quality home care. The role involves managing care workers, assessing care plans, and supervising rotas across visits, with travel required using your own vehicle and a valid driving licence.

Salary £25,364 plus on-call payments. Monday to Friday 9am–5pm with on-call duties on a rota basis. NVQ Level 3 is desirable and opportunities for career growth exist within the Comfort Call group.

Qualifications

• Experience & Organisation: You are an efficient, organized Care Coordinator passionate about community care.
• Experience in managing rotas to impeccable standards and building relationships with care workers.
• Healthcare experience and understanding of CQC, care plans, and rotas is beneficial.
• NVQ level 3 is desirable

Responsibilities

• Assess and review individual care plans and supervise care staff in the field.
• Manage care workers, rosters, and ensure high-quality community care.
• Travel to client sites using own vehicle; valid driving licence required.

Skills

Organisational skills

People management

Rotas management

Customer service

Education

NVQ level 3 desirable

Job description

Company Description

Do you have a passion for delivering exceptional care? Join CCH Group, the UK’s largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community.

At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care Coordinator and play a key role in organizing and delivering high-quality care services in your community.

Location: Comfort Call4 Fern Court, Bracken Hill Business Park, Peterlee, County Durham, SR8 2RR

Salary £25,364 + extra payments for on call

Operating company: Comfort Call

Driving licence is required

Monday to Friday 9am - 5pm with additional on call duties on a rota basis

Job Description

What you’ll do

The Care Coordinator plays a key role in ensuring the highest quality care services by managing care workers and performing field-based duties. Responsibilities include assessing and reviewing individual care plans, as well as supervising, instructing, and supporting care staff in the field. This role requires a valid driver’s license and access to your own vehicle due to the travel involved.

What We Offer:

• Career Growth: Leadership opportunities with a trusted sector leader.
• Support: Access to top experts and innovative systems.
• Recognition: “Extraordinary Care Awards”—monthly recognition of outstanding contributions by our care professionals and branch teams, culminating in prestigious regional and national award ceremonies. Over 300 individuals are honoured each month.

Qualifications

What you’ll Bring:

Experience & Organisation: You are an efficient, organized Care Coordinator passionate about community care. You excel in managing rotas to impeccable standards and pride yourself on building strong relationships with care workers.

Stepping Up? If you have previous healthcare experience and a solid understanding of CQC, care plans, and rotas, we're here to support your transition into this role.

NVQ level 3 is desirable

Additional Information

Who We Are:

At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.

Our Values:

• COMMUNITY: Stronger together, building a thriving culture.
• COURAGE: Boldly shaping a better future.
• HEART: Passionate and dedicated—what we do matters.

Ready to Make a Difference?

CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.