Care Coordinator

Routes Healthcare; Preston; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Wellbeing support

Pension scheme

Bonus package

25 days holiday

Job summary

Routes Healthcare is seeking a dedicated Care Coordinator to schedule and coordinate home care visits, ensuring our clients receive outstanding support in Preston and surrounding areas. You will manage care runs, adapt to changes in staff availability, oversee scheduling through our system, and coordinate with the Registered Manager to deliver high-quality, compliant care in line with CQC requirements.

A full UK driving licence is essential.

Qualifications

• Organisational skills and time management essential.
• Excellent communication with clients, families and teams.
• Driving licence required to travel to client sites.
• Understanding of regulatory standards (CQC) desirable.

Responsibilities

• Coordinate delivery of home care visits using scheduling system.
• Adapt to changes in staff availability and client needs.
• Ensure staff attend meetings, supervision and training within required timescales.
• Assist Registered Manager to deliver high-quality care service.
• Manage on-call duties on a rotating basis.

Skills

Organisational skills

Time management

Communication skills

Driving licence

Education

NVQ in Health and Social Care

Job description

INTIND

Care Coordinator

Preston & Blackpool

Office Location - Preston - Routes Healthcare

Up to £28,000 (inclusive on on call) plus bonus

Full-Time

Are you looking for a rewarding job where you can make a difference to people’s lives? Well then, being a Care Coordinator might be the route for you! You will play the all-important role of scheduling and coordinating care visits to ensure our clients receive top-notch care when they need it.

A Little About Us

We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference. And that’s not just for our clients but for our workers too.

For the last 15 years at Routes, we’ve been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home.

If this sounds like a company you’d like to be part of, we’re already on to a winner. But how about we sweeten the deal a little more?

We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community.

What does this mean?

• Centralised support teams to help keep things running smoothly in the background. HR, Payroll, Quality and Marketing to name but a few.
• Our in-house recruitment team to make sure you have the staff you need. We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use.
• Routes Academy, which not only means the team is highly trained, but both you and our healthcare workers have opportunities to progress your careers and develop
• We recently rolled out Digital Care Plans, making our operations more efficient
• Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs

And of course, just a few extra little perks like…

• Wellbeing and financial support with our Employee Assistance Program (EAP)
• 25 days holiday, additional bank holiday leave plus an extra day off for your birthday
• Saving for future-you with our Pension Scheme
• A competitive salary plus an attractive bonus package based on service performance
• A fun, friendly and supportive workplace (we have many great personalities!)

So What Do You Think? If You’re Interested In Joining Routes As a Care Coordinator, Here’s What We’re Looking For From You

• Someone passionate about putting people first
• Organisational & time management skills
• An understanding of CQC regulations
• Superb communication skills, with the ability to coordinate a team of healthcare workers
• An NVQ in Health and Social Care would be a big bonus
• Due to the nature of the role, you will need to have a full valid UK driving licence with access to your own vehicle

Your Typical Day To Day Will Include

• Co-ordinating the delivery of care using our care scheduling system
• Adapting to changes in schedules, including staff availability and new clients into existing care runs
• Ensuring that healthcare workers attend staff meetings, supervisions, and training within CQC-required timescales.
• Assisting your Registered Manager to deliver a high-quality care service
• Manage on-call duties on a rotating basis