Care Coordinator

eRecruitSmart; London; Remote; Part time

Job summary

Join a leading friendly society as a Welfare / Care Coordinator supporting the well-being of older and vulnerable individuals in North London. This part-time remote role offers a chance to make a positive impact within community care, providing essential support and administrative services.

Qualifications

• Experience in health, social care, or an advice-based setting is desirable.
• Ability to work with sensitivity and patience.
• Enjoy meeting new people and working both independently and in a team.

Responsibilities

• Act as the main point of contact for members regarding welfare and care.
• Provide high quality care and welfare support.
• Carry out administrative tasks and maintain records.

Skills

Interpersonal skills

Organisational skills

Problem solving

Customer care knowledge

Tools

Microsoft Office

Job description

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We have an excellent opportunity for a part-time Welfare / Care Coordinator to join one of the largest and oldest Friendly Societies in the UK to cover North London and the surrounding areas. This role is remote working with occasional visits to the North London Branch and members in the District area.

About the organisation
Our client is one of the largest and oldest friendly societies in the UK and their aim is to improve the quality of life for their members through active social involvement, care support and a range of financial benefits and services to members.

About the role
In the role of Welfare / Care Coordinator, you will:

• Be the main point of contact for members regarding any welfare and care matter.
• Offer support directly, or with the help of volunteer Welfare Visitors
• Provide high quality care and welfare support to older and/or vulnerable people
• Carry out administrative tasks
• Develop and maintain records
• Comply with relevant care and welfare requirements

About you
To be successful for the role of Welfare / Care Coordinator you will have / be:

• The skills enjoy meeting new people
• Able to work alone, as well as being part of a team
• Excellent interpersonal skills
• Ability to work with sensitivity and patience with awide range of Members, who are from varied backgrounds and social circumstances
• Strong organisational skills
• Be able to work to deadlines without supervision
• Demonstrable problem solving skills
• Able to overcome challenges as they arise
• Some experience of working in health, social care or an advice based setting would be desirable.
• Some customer care knowledge, including some knowledge on how to access support from statutory and voluntary social care agencies
• Knowledge of Microsoft Office, Internet and Email applications

Please note, this role is subject to a satisfactory Enhanced DBS Check.

About the Hours/Rate of Pay
The role of Welfare / Care Coordinator is a part-time position for 16 hours per week (this is a permanent role, following a satisfactory probation period). The rate of pay on offer is £17.00 per hour.