Box Office Supervisor

ArtsHub (UK) Ltd.; London; On-site; GBP 1,000; Part time

Job summary

Leicester Square Theatre is seeking a part-time Box Office Supervisor to provide outstanding customer service and enhance efficiency. This role requires previous box office experience, with an emphasis on evening and weekend shifts, and offers a supportive atmosphere in a vibrant venue.

Benefits

28 days annual leave including bank holidays

Qualifications

• Previous Box Office/ticketing experience, ideally in a supervisory role.
• Comprehensive experience with ticketing software required.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure a high level of standard is maintained in the Box Office at all times.
• Deliver exceptional customer service to every customer.
• Assist the Box Office Manager with website and ticketing system upkeep.

Skills

Customer service

Administration

Communication

Organisational skills

Tools

Ticketing software

Excel

Word

Google Workplace

Job description

Job SummaryLeicester Square Theatre wishes to appoint a part-time Box Office Supervisor to provide excellent customer service and to support the Box Office Manager in the running of an efficient and welcoming Box Office, with emphasis on evening and weekend show-incoming shifts.Job DescriptionReporting to - Box Office ManagerHours - approximately 30 hours per week - evenings and weekends. Final hours/days to be agreed with the successful candidate.Contract - permanent, with a 3 months probationary period. 28 days annual leave including…

Job Summary

Leicester Square Theatre wishes to appoint a part-time Box Office Supervisor to provide excellent customer service and to support the Box Office Manager in the running of an efficient and welcoming Box Office, with emphasis on evening and weekend show-incoming shifts.

Job SummaryLeicester Square Theatre wishes to appoint a part-time Box Office Supervisor to provide excellent customer service and to support the Box Office Manager in the running of an efficient and welcoming Box Office, with emphasis on evening and weekend show-incoming shifts.Job DescriptionReporting to - Box Office ManagerHours - approximately 30 hours per week - evenings and weekends. Final hours/days to be agreed with the successful candidate.Contract - permanent, with a 3 months probationary period. 28 days annual leave including…

Job Summary

Leicester Square Theatre wishes to appoint a part-time Box Office Supervisor to provide excellent customer service and to support the Box Office Manager in the running of an efficient and welcoming Box Office, with emphasis on evening and weekend show-incoming shifts.

Job Description

Reporting to – Box Office Manager

Hours – approximately 30 hours per week – evenings and weekends. Final hours/days to be agreed with the successful candidate.

Contract – permanent, with a 3 months probationary period. 28 days annual leave including bank holidays, pro rata.

Salary – £14.15 per hour.

Location – Leicester Square Theatre, 6 Leicester Place, London WC2H 7BX.

Closing date – 27th June 2025. Please note that the vacancy may close sooner if a suitable candidate is found, so we encourage applying as soon as possible.

Job Requirements

Essential Qualities:

Previous Box Office/ticketing experience, ideally in a supervisory role.

Comprehensive experience with ticketing software.

Proficient knowledge of Excel, Word and Google Workplace.

Proactive, friendly and confident nature with ability to use initiative and make decisions.

Organised and efficient approach to administration and managing workloads.

Professional attitude and ability to be responsible for Box Office team members in the absence of the Box Office Manager.

Ability to prioritise effectively.

Ability to work well with others in the team, with colleagues across all departments and with external stakeholders.

Excellent verbal and written communication skills.

Excellent attention to detail and a thorough approach to all tasks.

Reliable and punctual.

Desirable Qualities:

Experience using Ticketsolve and WordPress an advantage.

Interest in theatre and comedy.

Job Responsibilities

Key Responsibilities:

Ensure a high level of standard is maintained in the Box Office at all times.

Deliver exceptional customer service to every customer, via email, telephone and in person.

Assist the Box Office Manager with website and ticketing system upkeep, and other general Box Office admin.

Manage show-incoming shifts during the evenings and at weekends.

Liaise with external promoters and external agencies to ensure accurate distribution of tickets and information through their outlets, updating sales regularly.

Keep up to date with events taking place across all areas of Leicester Square Theatre and the Museum of Comedy.

Ensure the highest level of security, GDPR and health & safety are maintained at all times.

*This is not an exhaustive description of the job, aspects will change over time and the jobholder is expected to contribute to its development and progression.

Contact for more info : [e-mail]

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