Care Coordinator

Olive Recruit; Leeds; In loco; GBP 25.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee Assistance Programme

Retail Discount Scheme

Workplace Pension Scheme

Gym and Cycle to Work discounts

Health Cash Plan

Four additional wellness days per year

Extra holiday day on your birthday

Group Life Insurance

Group Critical Illness Cover

Income Protection Cover

Descrizione del lavoro

Unique Community Services in Leeds is recruiting a Care Coordinator to oversee daily staffing, support clients and clinicians, and help the organisation grow.

You will handle all incoming queries, ensure timely responses, and match clinicians to client requirements while maintaining compliance with company policies.

The role involves collaborating with Transforming Care, Account Management and Sales teams and taking part in the on-call rota as part of regular duties.

Competenze

• NVQ Level 2 in Health and Social Care (desirable).
• Experience in healthcare coordination or administration.
• Strong communication and organisational skills.

Mansioni

• Coordinate staffing solutions to meet client requirements across care services.
• Manage and respond to all incoming client and clinician inquiries efficiently.
• Collaborate with internal teams to support smooth and compliant operations.
• Match clinicians' skills and availability to client needs.
• Maintain accurate records and ensure adherence to company procedures and regulations.
• Support service improvement and promote positive relationships with clients and staff.

Conoscenze

Communication

Organisational skills

Multitasking

Driving licence

Formazione

NVQ Level 2 in Health and Social Care

Strumenti

Microsoft Word

Outlook

Excel

Descrizione del lavoro

Location: Leeds

Job Types: Full time, Permanent

Hours: 37,5 hours per week

Salary: £25.000 - £27.000 per year

On-call may be required, which would be paid on top of the salary.

We are looking to recruit a Care Coordinator to join us at one of the brands of Catalyst Care Group, Unique Community Services. As a Care Coordinator, you'll play a key role in ensuring smooth service delivery, supporting both clients and clinicians, and helping the organisation continue to grow and thrive.

The role is based in Leeds; however, applications are also welcome from candidates based in the Manchester area, who would be able to work from the Manchester office.

About the Role

As a Care Coordinator, you'll be responsible for managing daily staffing operations and providing outstanding service to clients and clinicians. You'll handle all incoming queries, ensure timely responses, and accurately match clinicians to client requirements while maintaining compliance with company policies and care standards.

Working closely with the Transforming Care, Account Management, and Sales teams, you'll contribute to business growth and client satisfaction. The role also includes participating in the on-call rota as part of your regular duties.

Key Responsibilities

• Coordinate staffing solutions to meet client requirements across care services
• Manage and respond to all incoming client and clinician inquiries efficiently
• Collaborate with internal teams to support smooth and compliant operations
• Match clinicians' skills and availability to client needs
• Maintain accurate records and ensure adherence to company procedures and regulations
• Support service improvement and promote positive relationships with clients and staff

About You

• NVQ Level 2 in Health and Social Care (desirable)
• Experience in the healthcare sector, preferably in coordination or administrative roles
• Strong communication, organisational, and multitasking skills
• Confident using Microsoft Word, Outlook, and Excel
• Ability to work in a fast-paced environment handling multiple queries
• Full UK driving license

Benefits

• Employee Assistance Programme
• Retail Discount Scheme
• Workplace Pension Scheme
• Gym and Cycle to Work discounts
• Health Cash Plan
• Four additional wellness days per year
• Extra holiday day on your birthday
• Group Life Insurance
• Group Critical Illness Cover
• Income Protection Cover

About the company

We, at Unique Community Services provide high-quality comprehensive care services through trusted experts, and cost-effective training for health and social care professionals and organisations.

Our Vision: To humanise health and social care providers and be the most clinician-centric organisation, and a great place to work for all. This means that we are people-led and that we put our team, our clinicians, our clients, and the people that need our support at the heart of the decisions we make and the actions we take. We exist to impact people's lives for the better.

Join our family and our Great Place to Work!

We are proud to be certified as a Great Place to Work organization and to be recognized for our people-first culture which is inclusive and supportive and enables our people to learn, grow and contribute their best, and to live their purpose and thrive.

For us, a 'cultural fit' is equally as important as skills, experience and competence, and people are hired, measured, and rewarded on this basis.

No matter the role, at Catalyst Care Group, everyone plays a crucial part in us driving towards our vision, and this is why we intentionally attract A-Players. An A-Player is an Accountability player, which means that they are passionate and energetic, they are ambitious and take ownership, and they have the ability to follow through. A-Players exceed expectations consistently.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required