Care Coordinator

Alcedo Care; Kendal; On-site; GBP 33,000; Full time

Job summary

A leading home care provider in Kendal is seeking a Care Coordinator to join their dynamic team. The role involves coordinating care visits, managing relationships with clients and care teams, and ensuring quality care delivery. Ideal candidates will have NVQ Level 3 in Health and Social Care and experience in personal care. The position offers a competitive salary and various benefits, including private medical cover and career progression opportunities.

Benefits

Private Medical Cover

25 days plus bank holidays

Career progression opportunities

Pension scheme

Dress down Fridays

Free lunch on Fridays

Team building activities

Qualifications

• Experience in delivering personal care, ideally in community/home settings with complex care.
• Must have a valid driving license and own vehicle.

Responsibilities

• Coordinate care visits and act as the first point of contact for clients and healthcare professionals.
• Maintain accurate records of care on digital systems.
• Participate in on-call management on a rota basis.

Skills

Organizational Skills

Communication Skills

Problem Solving

Education

NVQ Level 3 in Health and Social Care

Tools

MS Excel

MS Word

Job description

Join to apply for the Care Coordinator role at Alcedo Care

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This range is provided by Alcedo Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

At Beluga Rox, we are looking for an experienced Care Coordinator in a beautiful office in Kendal.

Our client is rated among the top 20 homecare providers in the UK for the last 5 years by their clients, a testament to the work of their amazing care teams. They are a family-owned company, operating with family values at the core.

This is an exciting opportunity for the right person to become a key member of our client's well-established, dynamic Home Care team providing Complex Care, Complex Mental Health, and Domiciliary Care in Kendal.

The Role....

• Work closely with the Registered Manager to schedule and coordinate all care visits, acting as the first point of contact for carers, clients, and healthcare professionals.
• Ensure continuity of care, promote services through face-to-face and telephone communication, arrange and conduct care reviews, and provide guidance and support to the care team.
• Handle general office administration tasks and participate in on-call management on a rota basis.
• Develop and maintain effective relationships with clients, the office team, and management.
• Maintain accurate records of care on digital systems.
• Manage workforce activities to meet client needs.
• Serve as a link between clients, care teams, and other parties.
• Uphold the reputation of the provider as a quality care service.
• Participate in on-call duties and deliver emergency care if required.
• Collaborate with the operations team and across the organization as needed.
• Coordinate complex training and assessments with nursing teams.

What you need for this role......

• Must have a valid driving license and own vehicle, as travel is involved.
• NVQ Level 3 in Health and Social Care or higher.
• Self-motivated with a passion for excellence.
• Experience in delivering personal care, ideally in community/home settings with complex care.
• Ability to work efficiently in a fast-paced environment with excellent organizational and communication skills.
• Highly independent and organized.
• Proficiency in IT, including MS Excel and Word.
• Empathetic, caring, and a good communicator.
• Team player with problem-solving skills.

What's in it for you....

• Salary: £33,000 per annum
• Private Medical Cover
• 25 days plus bank holidays
• Career progression opportunities
• Pension scheme
• Dress down Fridays
• Free lunch on Fridays
• Team building activities

If you would like to learn more about this Care Coordinator position, please call Holly at Beluga Rox on 01244 562-000.