Care Coordinator

Safe Path Care Ltd.; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Commission

Benefits

Supportive culture

Career progression

Job summary

Safe Path Care is a leading domiciliary care agency seeking a compassionate and organised Care Coordinator to oversee care delivery across London. You will develop personalised care plans in collaboration with clients and families and allocate care staff to ensure continuity of care.

Join a supportive team focused on quality, client satisfaction and professional development. DBS checks, driving flexibility, and competitive pay with benefits are available.

Qualifications

• Experience in a care coordination or similar role within healthcare is preferred.
• Excellent verbal and written communication with strong interpersonal skills.
• Demonstrated ability to manage multiple tasks with attention to detail.
• Analytical and proactive problem-solving abilities.
• Competent with care management software and Microsoft Office.
• A valid UK driving licence and access to a vehicle is advantageous.
• Willingness to undergo a DBS check.

Responsibilities

• Care Planning: Develop and manage personalised care plans with clients and families.
• Staff Coordination: Schedule care staff to meet client needs and ensure continuity of care.
• Quality Assurance: Monitor care quality and implement improvements as needed.
• Client Liaison: Act as focal point for clients and families and address concerns.
• Compliance: Ensure activities comply with policies and legislation.
• Record Keeping: Maintain accurate records of care plans and staff assignments.
• Team Leadership: Support and train care staff and coordinate development.
• Crisis Management: Respond to emergencies and coordinate with healthcare professionals.

Skills

Experience in care coordination

Communication skills

Organisational skills

Problem solving

IT proficiency

Driving licence

DBS check willingness

Job description

Join Our Dedicated Team at Safe Path Care

Safe Path Care is a leading domiciliary care agency committed to delivering exceptional, personalised care services that enable individuals to live independently in their own homes. We are seeking a compassionate and organised Care Coordinator to oversee and manage care delivery across London.

What We Offer:

• Competitive Pay: Competitive Salary + Commission Structure + Company Benefits
• Supportive Work Environment: Join a team that values your contributions and well-being
• Career Progression: Opportunities for advancement within the organisation

Key Responsibilities:

• Care Planning: Develop and manage personalised care plans in collaboration with clients and their families, ensuring that services meet their individual needs and preferences.
• Staff Coordination: Schedule and allocate care staff effectively to meet client requirements, ensuring optimal coverage and continuity of care.
• Quality Assurance: Monitor and evaluate the quality of care provided, conducting regular assessments and implementing improvements as necessary.
• Client Liaison: Serve as the primary point of contact for clients and their families, addressing concerns and ensuring satisfaction with services.
• Compliance: Ensure all care activities comply with current best practices, company policies, and relevant legislation.
• Record Keeping: Maintain accurate and up-to-date records of care plans, client interactions, and staff assignments.
• Team Leadership: Provide guidance and support to care staff, facilitating training and professional development opportunities.
• Crisis Management: Respond promptly and effectively to emergencies or changes in clients' conditions, coordinating with healthcare professionals as needed.

Qualifications and Skills:

• Experience: Previous experience in a care coordination or similar role within the healthcare sector is preferred.
• Communication Skills: Excellent verbal and written communication abilities, with a strong focus on interpersonal skills.
• Organisational Skills: Demonstrated ability to manage multiple tasks, prioritise effectively, and maintain attention to detail.
• Problem-Solving: Strong analytical and decision-making skills, with the ability to address issues proactively.
• IT Proficiency: Competent in using care management software and Microsoft Office Suite.
• Transportation: A valid UK driving licence and access to a vehicle are advantageous but not mandatory.
• Compliance: Willingness to undergo a DBS check.

Why Choose Safe Path Care?

• Impactful Work: Make a meaningful difference in clients' lives by ensuring they receive high-quality, personalised care.
• Professional Growth: Access to ongoing training and career advancement opportunities.
• Supportive Culture: Be part of a team that prioritises employee well-being and development.
• Client-Centered Approach: Work in an environment that values personalised care and client dignity.