Care Coordinator

Care Santé Limited; Greater London; On-site; GBP 24,000 - 28,000; Full time

Job summary

Care Santé Limited in Nottingham is seeking a dedicated Care Coordinator to join our home care team. You will coordinate care calls, plan rotas, support staff, and act as a primary contact for clients to ensure high-quality, consistent care.

The role requires strong organisation and communication, a driving licence, and the ability to adapt to changing needs. You will work 37.5 hours a week, with participation in the on-call rota and additional on-call payment.

Qualifications

• Previous experience in health and social care (essential)
• Strong organisational and communication skills
• Ability to prioritise workload and respond to changing situations
• A supportive and team-focused approach
• A full driving licence and access to your own vehicle

Responsibilities

• Plan and schedule care calls and create efficient rotas
• Carry out care assessments and regular client reviews
• Supervise and support care staff, including supervisions and competency checks
• Assist with recruitment, including interviewing care staff
• Support with medication processes including MAR chart audits
• Complete ECM system reconciliations
• Act as a key contact for client queries and concerns
• Support development of training materials and content
• Deliver Care Certificate training following train-the-trainer approach
• Maintain training records and Nourish-compliance
• Participate in the on-call rota
• Support general office duties as required

Skills

Organisational skills

Communication skills

Time management

Driving licence

Job description

Care Coordinator – Nottingham City

We are looking for a dedicated and organised Care Coordinator to join our Nottingham home care team. This is a rewarding and fast-paced role where no two days are the same, and you’ll play a vital part in ensuring our service runs smoothly while delivering high-quality care to our clients.

As a Care Coordinator, you’ll be at the heart of the service—supporting both our care team and the people we care for. You’ll need to be a strong communicator, a natural problem solver, and someone who thrives on organisation and teamwork.

Working Hours & On-Call

• 37.5 hours per week - Monday to Friday 9am to 5pm
• Participation in the on-call rota is required
• Additional on-call payment

About The Role

This role is ideal for someone who is already working as a Care Coordinator, or for an experienced Field Care Supervisor, Assessor, or Senior Care Worker who is ready to take the next step in their career.

Key Responsibilities

• Planning and scheduling care calls, creating efficient rotas
• Carrying out care assessments and regular customer reviews
• Supervising and supporting care staff, including supervisions, spot checks, and competency assessments
• Assisting with recruitment, including interviewing new care staff
• Supporting with medication processes, including MAR chart audits and transcribing
• Completing ECM system reconciliations
• Acting as a key point of contact for client queries and concerns
• Supporting the development of training materials and content
• Delivering Care Certificate training (following “train the trainer” completion)
• Maintaining accurate training records and compliance via Nourish
• Participating in the on-call rota
• Supporting with general office duties as required

What We’re Looking For

• Previous experience in health and social care (essential)
• Strong organisational and communication skills
• Ability to prioritise workload and respond to changing situations
• A supportive and team-focused approach
• A full driving licence and access to your own vehicle

What We Offer

We pride ourselves on being an employee-focused organisation, where you’ll feel supported, valued, and encouraged to grow.

• Competitive salary and company pension scheme
• Generous annual leave entitlement
• Ongoing support and mentoring from an experienced Registered Manager
• Fully funded training and development, including recognised qualifications
• Clear career progression opportunities
• A positive, inclusive working environment where your ideas matter
• Additional perks and benefits along the way