Care Coordinator

TN United Kingdom; Falkirk; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Care Coordinator to join their Falkirk team. This role involves supporting individuals and ensuring Care Workers are effectively matched to clients' needs. As part of a fast-growing startup environment, you will play a crucial role in developing operational practices, maintaining compliance, and enhancing service delivery. If you are a hard-working team player with a passion for providing excellent care, this is a fantastic opportunity to make a real difference in people's lives.

Qualifications

• 1+ years’ experience as a Care Coordinator in Domiciliary Care.
• Knowledge of CQC compliance and care assessments.

Responsibilities

• Organising Care Worker rotas and matching them to client needs.
• Maintaining accurate digital records for clients and care workers.
• Resolving customer queries to maintain a positive company reputation.

Skills

Care Coordination

CQC Compliance Knowledge

Care Assessments

Customer Service

Teamwork

Education

NVQ/QCF Level 3 in Care

Job description

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Archer Resourcing have an exciting opportunity for a Care Coordinator to join the team in Falkirk!

As a Care Coordinator you will be working to support individuals, as well as ensuring that Care Workers are matched to suitable clients based on the level and type of care that they need. The team in Falkirk are looking for a hard-working team player that will help to provide the best possible service for clients.

Responsibilities include, but isn’t limited to:

• Ensuring that Care Worker rotas are organised, correctly matched to Clients' needs and well-planned
• Providing an insight into developing, implementing, and executing a successful Operational practice across the Care side of the business
• Resourcing for new care packages and building on existing packages
• Improving and maintaining the continuity of care for new and existing care packages
• Maintaining clear, accurate, appropriate, and up-to-date digital records for all Clients and Care Workers within your area
• Resolving customer queries in a timely manner within your area to maintain a positive Company reputation
• Ensuring all operations are Company and CQC/CI/CIW Compliant
• Helping to develop the company's Care Worker Community
• Arranging training and performance appraisals as and when required
• Contributing to the growth and service expansion targets set by the business

Requirements:

• NVQ/QCF level 3 in Care.
• 1+ years’ experience working as a care coordinator for a Domiciliary Care Agency
• Knowledge of CQC compliance
• Experience in conducting care assessments, care reviews and being able to motivate care staff
• Being flexible around working schedules, roles, and responsibility as it is a fast growing start up environment

Working with Archer Resourcing Ltd:

We have been helping all health care professionals find exciting new roles for a number of years, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting efficiently, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, then please call Archer direct on the provided contact details.