Care Coordinator

SeeMeHired.com; Belfast City District; On-site; GBP 21,000 - 27,000; Full time

Job summary

Visiting Angels Northern Ireland is seeking a Care Coordinator to join our Belfast team. You will ensure continuity and quality of care, matching caregivers to clients and organising weekly rotas to cover visits.

The role requires strong organisation, the ability to stay calm under pressure, and a genuine commitment to providing reliable support to clients every day. Driving license is required to fulfil duties across the region.

Qualifications

• Organised and calm under pressure
• Experience coordinating care or rotas is a plus

Responsibilities

• Develop and review client care plans, adjusting as needs change
• Match caregivers to clients' care and support plans
• Complete and distribute caregiver rotas weekly
• Manage late and missed calls and arrange cover for sickness or holidays
• Participate in out-of-hours on-call rota and respond to emergencies
• Liaise with clients and representatives about care needs
• Support and supervise caregivers including induction and training
• Maintain accurate records and ensure MAR charts are audited
• Ensure compliance with RQIA standards and Visiting Angels NI policies

Skills

Organised

Calm under pressure

Care coordination

Job description

Care Coordinator

Are you ready to make a real difference in people's lives, one visit at a time?

Visiting Angels Northern Ireland is growing, and we're looking for an exceptional Care Co-ordinator to join our team. This is a role for someone who is organised, calm under pressure, and genuinely cares about getting the right support to the right person, every single day.

At Visiting Angels NI, our Care Co-ordinators are the glue that holds great care together, matching Caregivers to Clients, keeping rotas running smoothly, and making sure no one is ever left without the support they need. That starts with great coordination, and that's where you come in.

About the role

You will play a central part in ensuring the continuity and quality of care across our client base, making sure every visit is covered by the right Caregiver. Working closely with the Registered Manager and wider team, you will:

• Develop and review Client care plans, adjusting them as needs and circumstances change

• Match Caregivers with the right skills and experience to each Client's care and support plan

• Complete and distribute Caregiver rotas on a weekly basis, keeping runs and working patterns efficient and logical

• Manage late and missed calls, and arrange cover for Caregiver sickness, absence or holidays

• Take part in the out-of-hours emergency on-call rota, responding effectively to emergency issues as they arise

• Liaise with Clients and their representatives about their care, taking account of different communication needs

• Support and supervise Caregivers, including induction, shadowing opportunities and ongoing training

• Maintain accurate electronic and hand-written records, and ensure MAR charts are audited in line with our Quality Monitoring procedure

• Ensure full compliance with RQIA standards, safeguarding procedures, and Visiting Angels NI policies

About the company

Visiting Angels Northern Ireland is a trusted, RQIA-registered Private home care provider based in Belfast, delivering compassionate, relationship-led care across Northern Ireland. Our NISCC-registered caregivers specialise in personal care, domiciliary care, companionship, dementia care, live-in care, and respite support, helping clients live independently and with dignity in their own homes. As a Living Wage Accredited Employer, we pay above-standard rates because we truly value our carers. We are proud to be an equal opportunities employer, recruiting dedicated care assistants and support workers committed to outstanding care.

Required Criteria

• Full UK driving License