Care Supervisor

SeeMeHired.com; Belfast City District; On-site; GBP 28,000 - 36,000; Full time

Job summary

Visiting Angels Northern Ireland in Belfast is seeking a Care Supervisor to lead our care team with warmth and purpose. You will supervise, mentor and support caregivers, conduct client assessments and develop outcome-led care plans that emphasise person-centred approaches, while ensuring safety and compliance across our client base.

Working closely with the Registered Manager, you will manage on-site operations, provide induction and ongoing training, and act as the main liaison between

Qualifications

• Minimum 1 year experience in domiciliary or community care.
• Level 3 in Health & Social Care or working towards it.
• Registered with NISCC or eligible upon appointment
• Full UK driving licence and access to own vehicle
• Strong knowledge of person-centred care planning and risk assessment
• Confident communicator with genuine compassion and leadership presence
• Right to work in the UK

Responsibilities

• Supervise, mentor and support our caregivers through regular observations, competency assessments and 1:1 supervision
• Conduct initial and ongoing client assessments and create outcome-led, person-centred care plans and risk assessments
• Carry out regular client courtesy calls and respond meaningfully to feedback
• Support new caregivers in the field through induction and ongoing training
• Act as a key point of contact between clients, families, caregivers and management
• Ensure full compliance with RQIA standards, safeguarding procedures, and Visiting Angels NI policies
• Participate in the out-of-hours emergency on-call rota on a rotational basis
• Escalate concerns promptly and support a culture of continuous improvement

Skills

Leadership presence

Strong communication

Right to work in the UK

Education

Level 3 in Health & Social Care

Level 4/5 in Health & Social Care or Leadership & Management

Tools

Digital care management platforms

Job description

Care Supervisor Belfast

Are you ready to lead with heart and make a lasting impact?

Visiting Angels Northern Ireland is growing, and we're looking for an exceptional Care Supervisor to join our leadership team. This is a role for someone who is passionate about quality care, loves developing people, and wants to be part of something that truly makes a difference.

At Visiting Angels NI, we believe that when our team feels valued and supported, our clients receive the very best care. That starts with great leadership and that's where you come in.

About the role

You will play a central part in ensuring high-quality, person-centred care is delivered consistently across our client base. Working closely with the Registered Manager and care team, you will:

• Supervise, mentor and support our caregivers through regular observations, competency assessments and 1:1 supervision

• Conduct initial and ongoing client assessments and create outcome-led, person-centred care plans and risk assessments

• Carry out regular client courtesy calls and respond meaningfully to feedback

• Support new caregivers in the field through induction and ongoing training

• Act as a key point of contact between clients, families, caregivers and management

• Ensure full compliance with RQIA standards, safeguarding procedures, and Visiting Angels NI policies

• Participate in the out-of-hours emergency on-call rota on a rotational basis

• Escalate concerns promptly and support a culture of continuous improvement

What We're Looking For

Essential:

• Minimum 1 year experience in a domiciliary or community care setting

• Level 3 in Health & Social Care (or actively working towards it)

• Registered with NISCC or eligible to register upon appointment

• Full UK driving licence and access to own vehicle

• Strong knowledge of person-centred care planning and risk assessment

• Confident communicator with genuine compassion and leadership presence

• Right to work in the UK

Desirable:

• Level 4/5 in Health & Social Care or Leadership & Management in Adult Care

• Previous supervisory or field care supervisor experience

• Familiarity with digital care management platforms

• Experience working to RQIA regulatory standards

Personal Attributes

You are warm, organised, and proactive. You lead by example, hold yourself and others to a high standard, and genuinely care about the people you work with both clients and colleagues. You're resilient under pressure, solutions-focused, and committed to continuous improvement.

Ready to lead with purpose?

Visiting Angels Northern Ireland is an equal opportunities employer. All appointments are subject to Enhanced Access NI disclosure and satisfactory references. NISCC registration is a condition of employment.

About the company

Visiting Angels Northern Ireland is a trusted, RQIA-registered Private home care provider based in Belfast, delivering compassionate, relationship-led care across Northern Ireland. Our NISCC-registered caregivers specialise in personal care, domiciliary care, companionship, dementia care, live-in care, and respite support, helping clients live independently and with dignity in their own homes. As a Living Wage Accredited Employer, we pay above-standard rates because we truly value our carers. We are proud to be an equal opportunities employer, recruiting dedicated care assistants and support workers committed to outstanding care.

Required Criteria

• Full UK driving License

Desired Criteria

Skills you'll need