Care Coordinator

Catalyst Care Group; Almondsbury; On-site; GBP 26,000 - 34,000; Full time

Job summary

Leaf Complex Care, part of the Catalyst Care Group, is seeking a dedicated Care Coordinator to ensure smooth service delivery and to support both clients and clinicians in Bristol. This role supports the organisation's growth and service excellence.

You will coordinate staffing, respond to inquiries promptly, match clinicians to client needs, and collaborate with internal teams. You will also participate in the on-call rota as part of your duties and will have the opportunity to influence

Responsibilities

• Coordinate staffing solutions to meet client requirements across care services
• Manage and respond to all incoming client and clinician inquiries efficiently
• Collaborate with internal teams to support smooth and compliant operations
• Match clinicians' skills and availability to client needs
• Maintain accurate records and ensure adherence to company procedures and regulations

Job description

Join a supportive and passionate team at Leaf Complex Care, part of the Catalyst Care Group, providing exceptional person-centred care across Bristol. As a Care Coordinator, you'll play a key role in ensuring smooth service delivery, supporting both clients and clinicians, and helping the organisation continue to grow and thrive. As a Care Coordinator, you'll be responsible for managing daily staffing operations and providing outstanding service to clients and clinicians. You'll handle all incoming queries, ensure timely responses, and accurately match clinicians to client requirements while maintaining compliance with company policies and care standards. Working closely with the Transforming Care, Account Management, and Sales teams, you'll contribute to business growth and client satisfaction. The role also includes participating in the on-call rota as part of your regular duties.

Key Responsibilities

• Coordinate staffing solutions to meet client requirements across care services
• Manage and respond to all incoming client and clinician inquiries efficiently
• Collaborate with internal teams to support smooth and compliant operations
• Match clinicians' skills and availability to client needs
• Maintain accurate records and ensure adherence to company procedures and regulations