Care Coordination Team Lead

Provide CIC; Colchester; On-site; GBP 32,000 - 42,000; Full time

Job summary

Provide CIC is seeking a passionate Team Lead to join the Care Coordination Centre. The role requires daily management of one or more teams, supporting staff through development plans, rota management, and providing guidance to clinical and non-clinical colleagues.

As a Community Interest Company, Provide aims to deliver high-quality services across multiple sites. The role emphasizes collaboration, performance review, and strong internal controls to meet KPIs and service standards.

Qualifications

• Diploma or NVQ Level 4 or equivalent level qualification.
• Evidence of commitment to Continuing Professional Development.
• Proven track record of engagement with people in a customer focused environment.
• Experience of administrative, data entry and IT skills in a practical setting.
• Knowledge of Provide services and how to access them.
• Understanding of main health issues affecting the local population.

Responsibilities

• Daily management of a team, or teams.
• Managing sickness absence with HR support and minimising absence.
• Developing staff rotas with available resources.
• Answering queries and providing non-clinical information to others.
• Data inputting into clinical and administrative systems.
• Contributing to service development and benchmarking.
• Signing off travel expenses and agency timesheets.
• Undertaking work related to direct line reports (Band 3 and Band 2).
• Carrying out other tasks as required.

Skills

Rota creation & management

Organised & prioritises workload

Excellent written & verbal komunik de

Time management

Education

Diploma or NVQ Level 4 or equivalent

Job description

Provide CIC is seeking a passionate Team Lead to join the Care Coordination Centre. The role requires daily management of one or more teams, supporting staff through development plans, rota management, and providing guidance to clinical and non-clinical colleagues.

As a Community Interest Company, Provide aims to deliver high-quality services across multiple sites. The role emphasizes collaboration, performance review, and strong internal controls to meet KPIs and service standards.