Care Co-ordinator (Level 1) - Mental Health Team

Sunderland Care and Support Ltd; Sunderland; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

37 hours per week

DBS paid

Pension scheme

26 days annual leave (rising to 31)

Career development opportunities

Annual appraisal

Job summary

Sunderland Care and Support Ltd is recruiting a Care Co-ordinator (Level 1) to join the Mental Health Team in Sunderland. The role focuses on person-centred care, enabling service users to exercise choice and control over their care and support needs.

The post involves promoting independence, dignity and wellbeing, with a strong emphasis on co-production with service users. Key duties include supporting daily living, meal preparation, medication administration, money management and engagement in

Qualifications

• Compassionate and reliable care delivery.
• Ability to build positive relationships and communicate effectively.
• Commitment to high standards of personalised care and integrity.

Responsibilities

• Provide support with meals and drinks.
• Assist with domestic household tasks.
• Administer and record medication.
• Support with money management.
• Encourage community trips and participation.
• Assist with shopping and meeting friends and family.
• Maintain high standards of nutrition and personal hygiene.
• Adhere to health and safety legislation.
• Provide emotional support and active support techniques.

Skills

Compassionate

Reliable

Communication

Integrity

Job description

Sunderland Care and Support is one of the leading social care providers delivering high-quality care and support throughout the Sunderland community. We are passionate about supporting adults with mental health needs to lead fulfilling, independent, and meaningful lives.

We are seeking to recruit a Care Co-ordinator (Level 1) into our Mental Health Team who can deliver exceptional standards of person-centred care, highlighting co-production approaches that enable people who use our services to have as much choice and control as possible over their own care and support needs.

The successful candidate will support customers to maintain and build fulfilling lifestyles, promoting independence, dignity, respect, engagement, and participation in all aspects of daily living. You will work closely with customers to achieve positive outcomes, encourage personal development, and ensure that their health, wellbeing, and quality of life are always prioritised.

We are looking for someone who is compassionate, reliable, and committed to delivering high standards of personalised care and support. You should be able to build positive relationships, communicate effectively, and demonstrate integrity while upholding Sunderland Care and Support's values at all times.

You will share our core values of Respect, Innovation, Integrity, Caring, Partnership and Being Valued, ensuring these are reflected in everything you do.

Your role will be on providing support to customers promoting and developing their life, health, and wellbeing. This may include:

Helping with preparation of meals and drinks.

Support with domestic household tasks

Administer and record medication

Support with money management

Encouraging community trips and facilitating customers participation

Support with household and personal shopping,

Support with meeting friends and family

Support with high standards of nutrition

Adhere to health and safety legislation

Cleanliness and intimate personal hygiene

Opportunities for employment or education

Provide emotional support.

Active support techniques and positive behaviour support techniques to increase skill level and achieve set outcomes (training will be provided)

To support customer to plan holidays and support them if needed (additional payment)

These principal responsibilities are not an exhaustive list of duties, only a general guide to the role. In consultation with the post holder, the duties may change from time to time to reflect the changing needs of the customer/service.

Are you a person who is driven and motivated and wants to make a difference to a vulnerable adult? The role of professional support is extremely rewarding and in return we offer:

Induction which will support you in your own personal development.

We can offer 37 hours per week

We pay for your DBS check

A starting salary of £27,274 - £29,071 (pro rata if working less than 37 hours per week)

Sleep in payment of £43.12 per shift completed. (Where applicable)

Designated rota pattern including daytime, evenings, weekends, and Bank Holidays

Excellent training opportunities

A pension scheme

26 days annual leave entitlement rising to 31 days with 5 years continuous service, excluding bank holidays

Career development and progression opportunities

A positive, supportive and rewarding working environment

Occupational Health and wellbeing support

Probationary period

Regular 1-1 supervision

Annual appraisal

Access to discounts on local theatre and sporting events and Blue Light Card and Company Shop supermarket.

Induction which will support you in your own personal development.

This is an exciting opportunity to work within Mental Health services and gain valuable experience.

For more information on Sunderland Care and Support, please visit our website;

https://sunderlandcareandsupport.co.uk

Care Co-ordinator (Level 1) - Mental Health Team

Company: Sunderland Care and Support Ltd Salary: £27,274 to £29,071 a year Hours: Full-time Location: Sunderland Working pattern: On-site Job type: Permanent Posting date: 16 Oct 2026 Closing date: 1 Nov 2026

Sunderland Care and Support is one of the leading social care providers delivering high-quality care and support throughout the Sunderland community. We are passionate about supporting adults with mental health needs to lead fulfilling, independent, and meaningful lives.

We are seeking to recruit a Care Co-ordinator (Level 1) into our Mental Health Team who can deliver exceptional standards of person-centred care, highlighting co-production approaches that enable people who use our services to have as much choice and control as possible over their own care and support needs.

The successful candidate will support customers to maintain and build fulfilling lifestyles, promoting independence, dignity, respect, engagement, and participation in all aspects of daily living. You will work closely with customers to achieve positive outcomes, encourage personal development, and ensure that their health, wellbeing, and quality of life are always prioritised.

We are looking for someone who is compassionate, reliable, and committed to delivering high standards of personalised care and support. You should be able to build positive relationships, communicate effectively, and demonstrate integrity while upholding Sunderland Care and Support's values at all times.

You will share our core values of Respect, Innovation, Integrity, Caring, Partnership and Being Valued, ensuring these are reflected in everything you do.

Your role will be on providing support to customers promoting and developing their life, health, and wellbeing. This may include:

Helping with preparation of meals and drinks.

Support with domestic household tasks

Administer and record medication

Support with money management

Encouraging community trips and facilitating customers participation

Support with household and personal shopping,

Support with meeting friends and family

Support with high standards of nutrition

Adhere to health and safety legislation

Cleanliness and intimate personal hygiene

Opportunities for employment or education

Provide emotional support.

Active support techniques and positive behaviour support techniques to increase skill level and achieve set outcomes (training will be provided)

To support customer to plan holidays and support them if needed (additional payment)

These principal responsibilities are not an exhaustive list of duties, only a general guide to the role. In consultation with the post holder, the duties may change from time to time to reflect the changing needs of the customer/service.

Are you a person who is driven and motivated and wants to make a difference to a vulnerable adult? The role of professional support is extremely rewarding and in return we offer:

Induction which will support you in your own personal development.

We can offer 37 hours per week

We pay for your DBS check

A starting salary of £27,274 - £29,071 (pro rata if working less than 37 hours per week)

Sleep in payment of £43.12 per shift completed. (Where applicable)

Designated rota pattern including daytime, evenings, weekends, and Bank Holidays

Excellent training opportunities

A pension scheme

26 days annual leave entitlement rising to 31 days with 5 years continuous service, excluding bank holidays

Career development and progression opportunities

A positive, supportive and rewarding working environment

Occupational Health and wellbeing support

Probationary period

Regular 1-1 supervision

Annual appraisal

Access to discounts on local theatre and sporting events and Blue Light Card and Company Shop supermarket.

Induction which will support you in your own personal development.

This is an exciting opportunity to work within Mental Health services and gain valuable experience.

For more information on Sunderland Care and Support, please visit our website;

https://sunderlandcareandsupport.co.uk

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