Care Co-ordinator (Level 1) - Learning Disabilities Team

Sunderland Care and Support Ltd; Sunderland; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

DBS paid

Pension scheme

26 days annual leave rising to 31

On-site work

Job summary

Sunderland Care and Support Ltd invites applications for a Care Co-ordinator (Level 1) in the Learning Disabilities Team in Sunderland. Deliver person-centred care and support to customers with respect, dignity and empowerment.

The role involves helping with meals, domestic tasks, medication administration, money management, community participation and planning activities. Training, induction and career development are provided.

Qualifications

• Level 3 QCF Health and Social Care or equivalent, or ability to complete within 2 years of commencement in post
• English and Maths Functional Skills at level 1
• Experience of working in a direct support capacity with vulnerable adults
• Experience of providing high standards of customer care
• Experience working as part of a team and on own initiative
• Basic IT skills
• Knowledge of health and safety at work and ability to carry out checks
• Understanding of safeguarding policy and empowerment of customers
• Ability to provide personal or practical interventions to range of customers
• Ability to carry out intimate tasks without supervision
• Ability to liaise with colleagues and management
• Ability to mentor or support colleagues and apprentices
• Excellent written and verbal communication
• Ability to work flexibly and use own initiative

Responsibilities

• Helping with preparation of meals and drinks
• Support with domestic household tasks
• Administer and record medication
• Support with money management
• Encourage community trips and participation
• Support with shopping and meeting friends/family
• Support with nutrition and health and safety
• Cleanliness and intimate personal hygiene
• Provide emotional support
• Use active support techniques and positive behaviour support
• Plan holidays with customer (additional payment)
• Duties may change to reflect needs of customer/service

Skills

Effective written and verbal komunik

Ability to work flexibly

Initiative

Teamwork

IT skills

Education

Level 3 QCF Health and Social Care or equivalent

English and Maths Functional Skills at level 1

Job description

Care Co-ordinator (Level 1) - Learning Disabilities Team

We are seeking to recruit Care Coordinator (level 1) into our Learning Disabilities Team who can deliver exceptional standards of person-centred care and support to customers.

Sunderland Care and Support is one of the leading Social Care providers of high-quality care and support to the community of Sunderland. We are passionate about supporting adults with learning disabilities to help them lead fulfilling lives.

This care and support should have the individual at its centre, promote respect, dignity, engagement, and participation, throughout the delivery of personalised care and support.

We are keen to recruit candidates who are able to support and enable our customers to lead and maintain fulfilling lives whilst ensuring that their daily individual care and support needs are met whilst ensuring their quality of life is paramount. These needs should be met with integrity by those who can help us ensure our company values are at the heart of everything we do.

Our values are:

Respect – We will care and support our customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities that we operate within

Innovation – We will continue to strive to achieve positive outcomes for those that we support and for our workforce by thinking differently and learning from others

Integrity – We will act fairly, ethically, professionally and openly in all we do

Caring – We will provide safe, caring and personal services that support, protect and enable out customers to live fulfilling lives

Partnership – We will use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all our customers and stakeholders

Valued – We will engage and consult with our customers and staff to promote a culture of inclusivity and kindness. We will acknowledge excellent outcomes and practice and support customers and staff to reach their maximum potential.

Your role will be on providing support to customers promoting and developing their life, health, and wellbeing. This may include:

Helping with preparation of meals and drinks.

Support with domestic household tasks

Administer and record medication

Support with money management

Encouraging community trips and facilitating customers participation

Support with household and personal shopping,

Support with meeting friends and family

Support with high standards of nutrition

Adhere to health and safety legislation

Cleanliness and intimate personal hygiene

Opportunities for employment or education

Provide emotional support.

Active support techniques and positive behaviour support techniques to increase skill level and achieve set outcomes (training will be provided)

To support customer to plan holidays and support them if needed (additional payment)

These principal responsibilities are not an exhaustive list of duties, only a general guide to the role. In consultation with the post holder, the duties may change from time to time to reflect the changing needs of the customer/service.

Are you a person who is driven and motivated and wants to make a position difference to a vulnerable adult? The role of professional support is extremely rewarding and in return we offer:

Comprehensive induction and ongoing training.

We can offer 37 hours per week

A starting salary of £27,274- £29,071 (pro rata if working less than 37 hours per week)

Sleep in payment of £43.12 per shift completed. (Where applicable)

We pay for your DBS check

Designated rota pattern including daytime, evenings, weekends, and Bank Holidays

A pension scheme

26 days annual leave entitlement rising to 31 days with 5 years continuous service, excluding bank holidays

Career development opportunities

A positive, supportive and rewarding working environment

Occupational Health and wellbeing support

Access to discounts on local theatre and sporting events and Blue Light Card and Company Shop supermarket.

Probationary period

Regular 1-1 supervision

Annual appraisal

Proud member of the Disability Confident employer scheme

Company: Sunderland Care and Support Ltd

Salary: £27,274 to £29,071 a year, pro rata

Hours: Full-time

Location: Sunderland

Working pattern: On-site

Job type: Permanent

Posting date: 30 Oct 2026

Closing date: 15 Nov 2026

Essential requirements

Qualifications and Experience:Level 3 QCF Health and Social Care or equivalent, or ability to complete within 2 years of commencement in postEnglish and Maths Functional Skills at level 1/or equivalent.Experience of working in a direct support capacity with vulnerable adults.Experience of providing high standards of customer care.Experience working as part of a team and on own initiative.Skills/Knowledge and AbilityBasic IT skills.Knowledge and understanding of health and safety at work and the ability to carry our appropriate health and safety checks i.e. legionella testing, fire alarm testsUnderstanding of the importance of choice, control, rights and empowerment of customers.The ability to develop and work within an agreed care and support plan to support customers effectively.Understanding of and ability to implement requirements of the safeguarding policyThe ability to assess, coordinate and provide personal or practical interventions to a range of customers.Ability to provide personal care and support to meet a range of social and health needs including the support of behaviours of concernAn ability to carry out intimate tasks without supervision.Ability to form and maintain effective working relationships with individuals, their families' colleagues and partner organisations.Ability to liaise with people at all levels including senior management and multi-disciplinary team professionals.Ability to mentor or support colleagues, apprentices and those on placement.Effective written and verbal communicationAbility to work flexibly and use own initiative