Care Co-ordinator

jobs24.co.uk; Bridgwater; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a dedicated Care Coordinator to join their dynamic team in Bridgwater. In this pivotal role, you will ensure the safety and well-being of those in care by effectively managing the care delivery team and maintaining compliance with regulations. Your responsibilities will include coordinating with families and healthcare professionals, conducting live call monitoring, and overseeing administration tasks. This position offers an incredible opportunity to make a meaningful impact in the lives of others while enjoying a supportive environment that values your contributions. Join a forward-thinking organization that prioritizes growth and development, and help create a positive change in your community.

Benefits

Enhanced evening and weekend pay

Premium overtime rates

Wagestream access

Funded Blue Light Card

24/7 doctor line

Cash plans for colleagues

Enhanced retirement leave

Long service awards

Qualifications

• Experience in Health & Social Care and administration roles is essential.
• Proficiency in Microsoft Office and excellent customer service skills are required.

Responsibilities

• Coordinate care delivery and manage the care team effectively.
• Conduct live call monitoring and handle operational requirements.

Skills

Health & Social Care experience

Customer service

Administration

Microsoft Office

Computer literacy

Tools

Bespoke software

Job description

We're on the hunt for a Care Coordinator to join us in our DCA Office in Bridgwater. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! As a Care Coordinator with us, you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You'll be responsible for managing and coordinating the care delivery team, and you will play a key role in ensuring that the relevant documentation is in place for any new people we support, discharges, and transfers. You'll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals, and external agencies, handle enquiries, schedule appointments and meetings, and handle all information with confidentiality. You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service). This is an amazing role for someone who is looking to really make a difference in the lives of others.

We're interested in our Care Coordinators having both the right experience and the right values. This is why at this service, our Care Coordinators should have experience working in Health & Social Care, have experience in the use of Microsoft Office, be computer literate, have prior experience in an administration role, and have experience providing excellent customer service.

We embrace people's differences and encourage you to Be You, and so long as you've got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunities for progression as well as job security in a sector-leading organisation. Don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Join Voyage Care and Feel Valued, we reward your dedication with:

1. Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
2. Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
3. Wagestream - giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
4. Funded Blue Light Card - hundreds of discounts at high street retailers etc.
5. 24/7/365 doctor line for our colleagues and their families
6. Access to cash plans for our colleagues, which also covers their families
7. Enhanced retirement leave
8. Long service awards