Care and Training Practitioner

Helping Hands Homecare, Inc.; East Midlands; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Blue Light Card discounts

Employee Assistance Programme

Varied role with leadership and office

Growth pathways in nationwide care

Job summary

Helping Hands is seeking a Care and Training Practitioner in West Bridgford. You will coach and onboard new carers, helping the branch maintain quality, compliance and strong customer relationships. Reporting to Colleen Jones, this permanent full-time role is based at the East 9 location.

You will train carers, support audits and documentation, perform spot checks, review care plans with customers, conduct risk assessments and assist on-call duties. A full UK driving licence is essential.

Qualifications

• Experience as a Care Assistant and desire to step up in your career.
• Full, clean UK driving licence and access to a roadworthy vehicle.
• Strong communication and supportive leadership approach.

Responsibilities

• Train, mentor and support new carers to deliver extraordinary care.
• Assist branch with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards.
• Visit customers to review care plans for accuracy and safety.
• Conduct risk assessments with professionalism.
• Support on-call duties as per branch rota.

Skills

Experience as a Care Assistant

Driving licence

Strong communication

Attention to detail

People-first leadership

Job description

Care and Training Practitioner

Application Deadline: 25 January 2027

Department: East 9

Employment Type: Permanent - Full Time

Location: West Bridgford

Reporting To: Colleen Jones

Compensation: £26,500 - £28,500 / year

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people‑first mindset – calm, kind and ready to lead by example.

Why Helping Hands?

• 25 days’ annual leave plus bank holidays.
• Eligibility for the Blue Light Card with hundreds of national discounts.
• Employee Assistance Programme for wellbeing support.
• A varied role that blends customer visits with team leadership and office collaboration.
• Genuine pathways for growth and development within a nationwide, award-winning care provider.