Care and Training Practitioner

Helping Hands Homecare, Inc.; East Midlands; On-site; GBP 16,000 - 17,000; Part time

Job summary

Helping Hands Homecare, Inc. in West Bridgford is seeking a Care and Training Practitioner to support onboarding and coaching of carers from interview to full onboarding, ensuring care plans remain person-centred and compliant.

You will train, mentor and audit the branch activities, undertake risk assessments, and assist with on-call duties, driving quality and customer satisfaction across the service.

Qualifications

• Experience as a Care Assistant and desire to progress.
• UK driving licence and access to vehicle.
• Strong communication and compliance focus.

Responsibilities

• Train and mentor new carers to deliver outstanding care.
• Assist the branch with compliance, auditing and documentation.
• Carry out spot checks and supervisions to maintain standards.
• Visit customers to review care plans for accuracy and safety.
• Perform risk assessments with professionalism.
• Support on-call duties according to the branch rota.

Skills

Care experience

Driving licence

Communication

Attention to detail

People management

Job description

Care and Training Practitioner

Application Deadline: 21 December 2026

Department: East 9

Employment Type: Permanent - Part Time

Location: West Bridgford

Reporting To: Colleen Jones

Compensation: £15,900 - £17,100 / year

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.

As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.

What you’ll do

• Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
• Assist the branch team with compliance, auditing and documentation.
• Complete spot checks and supervisions to maintain high standards across your care team.
• Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
• Carry out risk assessments with care, clarity and professionalism.
• Support on-call duties in line with the branch rota.

What you’ll bring

• Experience as a Care Assistant and a desire to take the next step in your career.
• A full, clean UK driving licence and access to a roadworthy, insured vehicle.
• Strong communication skills and a supportive, encouraging approach to working with others.
• A keen eye for detail and confidence in maintaining compliance and quality standards.
• A people-first mindset – calm, kind and ready to lead by example.