Care and Support Team Manager

Metropolitan Thames Valley; Slough; On-site; GBP 36,000 - 38,000; Full time

Job summary

Metropolitan Thames Valley is seeking a Care Support Team Manager at Coneygear Court to lead a dedicated team delivering temporary accommodation and support to individuals and families experiencing homelessness in the Huntingdon area. The role focuses on creating a safe, welcoming, psychologically informed environment to help clients rebuild confidence and independence.

You will lead by example, ensuring high-quality, person-centred services that are responsive and outcome-focused, while

Qualifications

• Experience managing homelessness, supported housing or temporary accommodation services.
• Strong leadership skills with experience developing successful teams.
• Knowledge of safeguarding, homelessness and housing-related support services.
• Understanding of trauma-informed, psychologically informed and strengths-based approaches.
• Experience managing performance, quality standards and budgets.
• Excellent communication and partnership-working skills.
• A passion for empowering people to achieve positive, lasting change.

Responsibilities

• Lead and inspire a high-performing support team.
• Deliver excellent services that achieve positive outcomes for customers.
• Promote trauma-informed, strengths-based and psychologically informed practice.
• Ensure compliance with safeguarding, contractual, regulatory and quality standards.
• Manage service performance, resources and budgets effectively.
• Build strong relationships with local authorities, housing providers and partner agencies.
• Encourage customer involvement in shaping and improving services.
• Drive a culture of continuous improvement, learning and innovation.

Skills

Leadership

homelessness experience

Safeguarding knowledge

Trauma-informed approach

Budget management

Communication

Job description

The Role

£35,971 - £37,864 p/a

Permanent - Full Time

Closing date - 26 August 2026

At Coneygear Court, you'll lead a dedicated team delivering temporary accommodation and support to individuals and families experiencing homelessness across the Huntingdon area.

This is an opportunity to make a real difference. You'll create a safe, welcoming and psychologically informed environment where people can rebuild confidence, develop resilience and move towards sustainable housing and greater independence.

As Team Manager, you'll lead by example, ensuring high-quality, person-centred services that are responsive, compassionate and outcome-focused. You'll support and develop your team, build strong partnerships with local agencies and ensure services consistently meet contractual, regulatory, safeguarding, and organisational standards.

What You’ll Do

• Lead and inspire a high-performing support team.
• Deliver excellent services that achieve positive outcomes for customers.
• Promote trauma-informed, strengths-based and psychologically informed practice.
• Ensure compliance with safeguarding, contractual, regulatory and quality standards.
• Manage service performance, resources and budgets effectively.
• Build strong relationships with local authorities, housing providers and partner agencies.
• Encourage customer involvement in shaping and improving services.
• Drive a culture of continuous improvement, learning and innovation.

What You’ll Need

We're looking for a compassionate and confident leader with experience supporting people facing homelessness, housing insecurity or other complex challenges.

You Will Have

• Experience managing homelessness, supported housing or temporary accommodation services.
• Strong leadership skills and experience developing successful teams.
• Knowledge of safeguarding, homelessness and housing-related support services.
• Understanding of trauma-informed, psychologically informed and strengths-based approaches.
• Experience managing performance, quality standards and budgets.
• Excellent communication and partnership-working skills.
• A passion for empowering people to achieve positive, lasting change.

A full driving licence and access to a vehicle is required. This role is subject to an Enhanced DBS check, including the Adult Barred List.

Download documents

Care Support Team Manager Huntingdon (003).pdf

Occupational Requirements - Care and Support Team Manager.docx