Care and Support Assistant

McCarthy & Stone; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player in retirement living seeks a compassionate Care & Support Assistant to join their vibrant team. In this rewarding role, you will provide personalized care to elderly residents, ensuring they live their later years with dignity and joy. With no travel required, you will be based in a beautiful development, engaging with residents and supporting their daily activities. This position not only offers a competitive hourly rate but also a wealth of benefits, including training opportunities and a supportive work environment. If you're passionate about making a difference in the lives of older people, this could be the perfect opportunity for you.

Benefits

28 days holiday (pro rata)

Life insurance

Company pension

Guest suite access

Discounts on apartment purchases

Management training

24/7 Employee Assistance Programme

Mental Health First Aiders access

Qualifications

• Experience in care or support is ideal but not mandatory.
• Passion for enhancing the wellbeing of older individuals.

Responsibilities

• Provide high-quality individual care to residents.
• Assist with housekeeping, appointments, and activities.

Skills

Customer Service

Interpersonal Skills

Teamwork

Compassion

Education

QCF Health and Social Care (Adults) Level 2

Relevant Experience in Care

Job description

How would you love a care role where all your clients are in one place? No travelling in between and get paid whilst you train!

McCarthy Stone are recruiting a professional Care & Support Assistant to join the team at our prestigious Llys Isan development in Llanishen, Cardiff.

Built in 2019, Llys Isan is a Retirement Living Plus development that consists of 49 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds. This is not traditional care, this is better!

Hourly rate: £12.39 per hour, plus earn up to an additional £1.30 for working evenings and weekends.

McCarthy Stone have a wealth of support and benefits for their staff. These include:

• 28 days holiday inclusive of bank holidays (pro rata if part time hours)
• Life insurance and company pension
• Opportunities to stay in our guest suites across all our developments UK wide
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training and support with professional qualifications
• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to in-house Mental Health First Aiders

About the role: As a Care & Support Assistant you will provide the highest quality of individual care to our residents enabling them to live later life well. You will deliver housekeeping and domestic support across the general estate, including apartment cleans. Duties will be varied and include supporting and encouraging our residents to take part in a wide range of activities that support their health and wellbeing. You will help them to book appointments, arrange transport and where necessary, escort them on visits and assist with their shopping. Every day will be diverse, and you’ll have the opportunity to use your people skills to make a real difference.

About you:

• You will be a warm, friendly individual with ideally some experience of working in a care or support environment.
• You will have a passion for making a difference to the wellbeing and happiness of older people and enjoy working as part of a team in a busy work setting.
• You will be driven to deliver excellent customer service.
• You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 2 qualification, although consideration will be given to a candidate with alternative qualifications and relevant experience.

Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

We do not offer sponsorship; we will only be considering UK based applications.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!