Cardiology Medical Secretary – Efficient Admin & Diary

NHS; Swindon; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Great Western Hospitals NHS Foundation Trust is seeking a Medical Secretary to support the Cardiology team at Great Western Hospital, Swindon. The role covers comprehensive secretarial and administrative duties including audio-typing, patient correspondence, appointment coordination, and diary management within a busy NHS setting.

The successful candidate will have strong typing and communication skills, NHS experience preferred but training is provided, and will work within a values-led Trust

Qualifications

• Educated to a minimum of 5 GCSEs with Maths & English at C/4+ or above.
• RSA II typing / audiotyping experience is desirable.
• Proficient in MS Office applications (Outlook, Word, Excel).
• Certificate in Medical Terminology held or pursued.
• European Computer Driving Licence (ECDL) understood.
• Secretary qualification and willingness to develop professionally.

Responsibilities

• Audio-Typing clinic letters, referrals, reports, and other patient documentation.
• File tests and histories; manage case notes and scanning in systems.
• Learn and use the digital dictation system; follow processes.
• Retrieve and log case notes; ensure policy compliant handling.
• Carry out administrative duties (E-referral/Choose and Book).
• Answer phones professionally; forward queries for action.
• Request appointments/clinic bookings, cancellations, expeditions as needed.
• Maintain calendars, manage shared mailboxes; record leaves and expenses.
• Attend meetings; record minutes; provide secretarial support.
• Provide a complete administrative and clerical service to consultants/clinicians.
• Stay updated with hospital systems to handle enquiries efficiently.
• Distribute mail; ensure outgoing mail daily collection.
• Liaise with booking teams to arrange patient appointments.
• Participate in service improvement ideas; promote Trust image.
• Attend meetings as required; manage information across systems.
• Manage patient administration data across multiple inboxes.
• Other duties as required by the Team Leader.

Skills

Typing 60 wpm

MS Office

Communication skills

Medical terminology

Education

GCSEs including Maths & English

RSA II typing

Secretary qualification

European Computer Driving Licence

Certificate in Medical Terminology

Tools

Outlook

Word

Excel

Job description

Great Western Hospitals NHS Foundation Trust is seeking a Medical Secretary to support the Cardiology team at Great Western Hospital, Swindon. The role covers comprehensive secretarial and administrative duties including audio-typing, patient correspondence, appointment coordination, and diary management within a busy NHS setting.

The successful candidate will have strong typing and communication skills, NHS experience preferred but training is provided, and will work within a values-led Trust