Cardiology Diagnostics Service Manager

Imperial College Healthcare NHS Trust; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

Imperial College Healthcare NHS Trust is seeking a dynamic Service Manager for its Cardiology department. This role involves coordinating Cardiac Physiology services, managing resources, and driving operational improvements to enhance patient care. Join a supportive team dedicated to improving outcomes and operational efficiency in a prestigious NHS Trust.

Benefits

Career development

Flexible working

Wellbeing initiatives

Staff recognition scheme

Cycle to Work scheme

Car lease schemes

Season ticket loan

Membership options for onsite leisure facilities

Qualifications

• Experience managing patient booking systems.
• Proficient understanding of local and national health policy.

Responsibilities

• Lead onboarding of new physiologists.
• Manage rota allocation for Cardiac Physiology services.
• Ensure data accuracy and compliance.

Skills

Management of conflict

Excellent verbal skills

Problem solving

Education

Degree level education

Tools

PowerPoint

Excel

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

Imperial College Healthcare NHS Trust is seeking a dedicated and dynamic Service Manager to join our Cardiology department.

This is a unique opportunity to lead and manage the coordination of Cardiac Physiology services, ensuring the delivery of high-quality patient care. This role is pivotal in supporting the clinical team by efficiently managing resources and driving operational improvements.

This role offers the opportunity to make a significant impact on the delivery of cardiology services at Imperial College Healthcare NHS Trust.

You will be part of a supportive team dedicated to improving patient outcomes and operational efficiency. This is a pilot role with the potential to become a substantive position based on the success of the initiative on each clinical and performance outcome.

Main duties of the job

Key Responsibilities of the role include:

-Lead the onboarding of new physiologists and support the clinical leads in delivering a new workforce strategy focused on recruitment and retention.

-Drive Dm01 recovery and waiting times reduction.

-Manage and lead the rota allocation for all Cardiac Physiology services.

-Support the remodeling of service provision across the organization, aiming to reduce high-value locum and agency costs.

-Ensure data accuracy and compliance with national and regional databases, coordinating data collection and submissions.

-Act as the Staff Council Coordinator, facilitating effective communication and collaboration between staff and leadership.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

Education / Qualifications

Essential criteria

• Educated to degree level OR equivalent experience

Desirable criteria

• Evidence of personal development

Experience

Essential criteria

• Experience of managing patient booking systems and processes
• A proficient understanding of local and national health policy and its implications within the NHS.
• Experience/understanding of the following areas: health and safety, risk management, modernisation and clinical governance
• Successful line / project management of staff
• Proven experience of budget management and meeting cost reduction

Skills / Knowledge/ Abilities

Essential criteria

• Excellent verbal, written, report writing and presentation skills
• Management of conflict / excellent negotiation skills
• Analysis of complex data, problem solving, and benefits analysis
• IT skills inc PowerPoint, Excel

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description (PDF, 801.1KB)
• Functional Requirements Form (PDF, 272.6KB)
• Our Strategy 2023-25 (PDF, 230.4KB)