Cardiology Admin & Front Desk Coordinator

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Manchester Foundation Trust invites applications for an administrative/reception role within the Cardiology Diagnostics Department to cover maternity leave. The post involves clerical duties, patient reception, data entry, and supporting routine enquiries, with opportunities to liaise with clinical staff and participate in audits.

The department provides a full spectrum of cardiac investigations and aims to develop staff and new roles.

Responsibilities

• Sorting and distribution of mail, case notes as appropriate
• General clerical duties e.g. sorting, filing, photocopying etc.
• Dealing promptly with routine enquiries from staff and patients both on the telephone and in person, giving non-clinical advice, both orally and in writing, and communicating appropriately thereafter.
• Reception duties meeting patients and visitors to the department/unit
• Some diary management for personnel or area
• Assisting with the introduction of new staff to office procedures and the use of office equipment
• Data entry and the updating of spreadsheets
• Use of patient related hospital computer systems e.g. making appointments, listing patients for procedures, recording data
• Following Trust and departmental SOPs
• Take part in departmental audits as and when required
• Complying with the Data Protection Act and Caldicott Guidelines in relation to confidential data

Job description

Manchester Foundation Trust invites applications for an administrative/reception role within the Cardiology Diagnostics Department to cover maternity leave. The post involves clerical duties, patient reception, data entry, and supporting routine enquiries, with opportunities to liaise with clinical staff and participate in audits.

The department provides a full spectrum of cardiac investigations and aims to develop staff and new roles.