Receptionist/Admin Clerk-APP

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Manchester Foundation Trust invites applications for an administrative/reception role within the Cardiology Diagnostics Department to cover maternity leave. The post involves clerical duties, patient reception, data entry, and supporting routine enquiries, with opportunities to liaise with clinical staff and participate in audits.

The department provides a full spectrum of cardiac investigations and aims to develop staff and new roles.

Responsibilities

• Sorting and distribution of mail, case notes as appropriate
• General clerical duties e.g. sorting, filing, photocopying etc.
• Dealing promptly with routine enquiries from staff and patients both on the telephone and in person, giving non-clinical advice, both orally and in writing, and communicating appropriately thereafter.
• Reception duties meeting patients and visitors to the department/unit
• Some diary management for personnel or area
• Assisting with the introduction of new staff to office procedures and the use of office equipment
• Data entry and the updating of spreadsheets
• Use of patient related hospital computer systems e.g. making appointments, listing patients for procedures, recording data
• Following Trust and departmental SOPs
• Take part in departmental audits as and when required
• Complying with the Data Protection Act and Caldicott Guidelines in relation to confidential data

Job description

New opportunities have arisen for an individual to join our team here at Manchester Foundation Trust .

We are looking for an enthusiastic, committed, dynamic individual to join our Team in the Cardiology Diagnostics Department at Manchester Foundation Trust Hospitals who will provide administrative and reception support to cover the maternity leave of the existing post holder.

The department offers a full spectrum of Invasive and Non Invasive cardiac diagnostic investigations and is committed to developing staff and actively developing new roles for service provision.

Our mission is to improve the health/quality of life for our patients by building an organisation that develops and invests in the individuals that work here and this can only be achieved with the recruitment of the right people.

Any Enquires are welcomed and if you wish to arrange an informal visit of the department do not hesitate to contact us

Key Responsibilities

• Sorting and distribution of mail, case notes as appropriate.
• General clerical duties e.g. sorting, filing, photocopying etc.
• Dealing promptly with routine enquiries from staff and patients both on the telephone and in person, giving non-clinical advice, both orally and in writing, and communicating appropriately thereafter.
• Reception duties meeting patients and visitors to the department/unit.
• Some diary management for personnel or area.
• Assisting with the introduction of new staff to office procedures and the use of office equipment.
• Data entry and the updating of spreadsheets.
• Use of patient related hospital computer systems e.g. making appointments, listing patients for procedures, recording data.
• Following Trust and departmental Standard Operation Procedure (SOP’s).
• Take part in departmental audits as and when required.
• Complying with the Data Protection Act and Caldicott Guidelines in relation to confidential data.

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.

With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.

Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.

At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.

Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.

At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

Contact Information

For further details / informal visits contact: Name: Martin Clough Job title: Cardiac Devices Administration Manager Email address: [e-mail] Telephone number: 0161 291 4615

Eileen McLaggan

Cardiac Diagnostic Administration Manager

[e-mail]

0161-291-4643