Caravan Sales Admin & Customer Experience

Sun, Inc.; Newquay; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Discount on holidays

Restaurant discounts on park

Life Insurance

Eye test voucher

Employee assistance programme

Pension scheme

Job summary

Park Holidays UK is seeking a Sales Administrator to support the sales team by handling administrative tasks, processing contracts and invoices, and maintaining customer records within the department. You will be the backbone of sales operations, delivering accurate data and great service to customers.

Excellent organisational skills, proficiency in Excel/Word, and the ability to work weekends in a seven-day operation are essential. Join a friendly team in a dynamic leisure park environment.

Qualifications

• Prior experience in a customer-facing role is highly desirable.
• Proficiency in Microsoft Excel, Word, and other business software is essential.
• Strong verbal and written communication skills are crucial for interacting with customers, contractors, and colleagues at all levels.

Responsibilities

• Interact with potential customers, providing excellent service by answering inquiries, addressing concerns, and offering information about available caravans and related services.
• Assist the sales team with administrative tasks, including preparing sales documentation, contracts, and invoices. Maintain accurate records of sales transactions, customer details, and payments.
• Manage and update databases and systems to ensure all information is accurate, up-to-date, and easily accessible.
• Schedule appointments and tours for potential customers to view caravans, coordinating with the sales team to ensure a seamless process.
• Organise and maintain both physical and digital filing systems for sales-related documents, such as contracts, agreements, and customer records.
• Work closely with the sales team, finance department, and other internal stakeholders to ensure smooth coordination and communication within the organisation.
• Ensure all sales paperwork is compliant with company policies and procedures, and that all documentation is completed accurately and on time.

Skills

Customer service

Organisational skills

Communication skills

Attention to detail

Tools

Microsoft Excel

Microsoft Word

Job description

Park Holidays UK is seeking a Sales Administrator to support the sales team by handling administrative tasks, processing contracts and invoices, and maintaining customer records within the department. You will be the backbone of sales operations, delivering accurate data and great service to customers.

Excellent organisational skills, proficiency in Excel/Word, and the ability to work weekends in a seven-day operation are essential. Join a friendly team in a dynamic leisure park environment.