Car Parts Sales Advisor — Telesales & Customer Service

GSF Car Parts; Malton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Performance-based bonus

28 days annual leave + extra days

Health & wellbeing tools

Pension guidance

Job summary

GSF Car Parts is seeking a Sales Advisor to join our branch team. The role emphasizes delivering outstanding customer service, meeting sales targets, and supporting the branch through proactive engagement with customers and colleagues.

You will handle inquiries, promote promotions, and help ensure smooth order processing and delivery. The ideal candidate has telesales or customer service experience in a fast-paced environment, strong communication, and a willingness to learn.

Qualifications

• Experience in telesales and/or customer service, ideally in a fast-paced sales-driven environment.
• Excellent interpersonal and communication skills, both written and verbal.
• IT literate and able to learn internal systems (e.g., car parts tools)
• Knowledge of car parts and MAM/Allicat would be helpful but not essential.

Responsibilities

• Develop sound customer relationships and apply effective sales techniques.
• Work within the sales team on promotions by answering telephone and electronic queries.
• Fully satisfy customer needs for parts orders, requests or queries.
• Contribute to a positive team performance while working on personal targets.
• Coordinate with the Distribution Co-ordinator to meet delivery requirements.
• Develop product knowledge through study of internal literature and use of the learning portal.

Skills

Telesales experience

Customer service

Excellent communication

Team player

Organised

IT literate

Tools

IT Literate

Job description

GSF Car Parts is seeking a Sales Advisor to join our branch team. The role emphasizes delivering outstanding customer service, meeting sales targets, and supporting the branch through proactive engagement with customers and colleagues.

You will handle inquiries, promote promotions, and help ensure smooth order processing and delivery. The ideal candidate has telesales or customer service experience in a fast-paced environment, strong communication, and a willingness to learn.